Digital Services Technical Manager

Job ID: 112472
Location: Washington, DC  [On-Site]
Category: App/Dev
Employment Type: Contract
Date Added: 06/08/2026
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Role Summary
The Digital Services Technical Manager oversees a team responsible for the development, deployment, and continuous improvement of enterprise digital solutions. This senior leadership role involves guiding technological innovation, implementing modern software practices, and ensuring successful execution of complex digital transformation initiatives within a fast-paced environment. The position requires strategic oversight combined with hands-on technical expertise to drive efficiency, security, and reliability across multiple digital platforms.

Responsibilities

  • Lead and coordinate a cross-functional team of software developers, SREs, automation engineers, and security experts to deliver high-impact digital solutions.
  • Drive the maturity and continuous delivery of critical enterprise applications leveraging DevSecOps methodologies.
  • Oversee technology transformation projects, including artificial intelligence, advanced analytics, and emerging digital tools.
  • Develop and communicate technical strategies and responses to RFIs aligned with the organization’s roadmap and strategic goals.
  • Manage incident response processes, utilizing observability tools and metrics to troubleshoot issues, minimize impact, and prevent recurrence.
  • Establish standardized processes for monitoring, alerting, and incident management to improve operational efficiency.
  • Create and maintain documentation for incident events, root cause analysis, and standard operating procedures.
  • Participate in Agile planning processes, contributing to continuous process and technology improvements.
  • Supervise workload and performance for internal teams and subcontractors, ensuring projects are delivered on time and within scope.
  • Promote innovation by integrating new technologies such as AI, digital dashboards, and cloud-based tools into existing systems.

Qualifications

  • Minimum of 10 years of experience leading technical teams in digital transformation, cloud, security, or related fields.
  • Extensive hands-on experience building and managing systems on AWS, including tools such as CloudWatch, OpenSearch, and EKS.
  • Proven expertise in DevSecOps, CI/CD pipelines, automation, security solutions, and infrastructure as code using Terraform.
  • Strong knowledge of containerization technologies, especially Kubernetes (AWS EKS) and Spring Boot applications.
  • Experience with GitLab CI/CD, observability tools like Datadog, and real-time incident monitoring and diagnostics.
  • Coding proficiency in at least one programming language such as Python, Java, or C++.
  • Ability to support a 24/7 operational environment, including off-hours incident response and troubleshooting.
  • Exceptional communication skills, capable of clearly articulating technical concepts to diverse audiences and senior leadership.
  • This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.
  • Relevant certifications, including AWS Solutions Architect Professional and AWS Certified Security – Specialty, are preferred.

Publishing Pay Range: $80.00 – $90.00 hourly
This position is based in office and requires employee to work on-site.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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