WebFocus Product Administrator
Job ID: 109054
Location: Reston , VA [Remote]
Salary: $50.00 - $55.00 USD Hourly
Category: App/Dev
Employment Type: Contract
GDH Consulting is hiring a highly skilled and experienced WebFocus Product Administrator to join our team. This technical role requires a deep understanding of the WebFocus product, including starting and stopping services, configuration changes, and troubleshooting. The successful candidate will be responsible for supporting a WebFocus environment running on a LINUX platform, including patching, change management, and incident resolution. This position offers the opportunity to work in a dynamic 24x7x365 environment, with a requirement for flexibility to work days, some nights, and weekends for production changes. The role is critical for ensuring the smooth operation and reliability of our WebFocus product installations and configurations.
Responsibilities:
- Implement, support, and maintain the WebFocus environment for customers.
- Install, configure, and troubleshoot issues related to the WebFocus product.
- Update trouble tickets and create change requests in support of the WebFocus product.
- Conduct technical deep dives and Root Cause Analysis as necessary.
- Perform system monitoring and health checks to ensure system integrity.
- Work collaboratively with technical teams for administration, configuration, and integration with COTS products.
- Plan and execute changes using documented processes, ensuring minimal disruption.
- Provide installation, optimization, and troubleshooting support for the WebFocus Product on Unix Operating Systems.
- Bachelor’s degree in a relevant field with a minimum of 8 years of experience, or an additional 4 years of experience in lieu of the degree.
- Proven experience with the WebFocus services software, with at least 8 years of WebFocus Product Administration.
- Experience installing and configuring WebFocus on a Unix Operating System.
- Strong understanding of the Unix Operating System.
- Experience with production Web hosting environments is preferred.
- Excellent communication skills, both verbal and written.
- Ability to work in a 24x7x365 environment, including nights and weekends for production changes.
- Flexibility to work in an on-call schedule.
- Must be able to obtain and maintain the required agency clearance.
- Master’s degree and relevant certifications are a plus.
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn't just a tagline – it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.
Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.
Benefits of Working for GDH:
- Professional Development
- Competitive pay
- Full health insurance
- 401k Plan
- Holiday Pay
- Gym Membership Reimbursement
- Weekly Paycheck & Direct Deposit
- & More!
