Business Analyst

Job ID: 112075
Location: Charlotte, North Carolina  [Flex]
Category: PMO/BA
Employment Type: Contract
Date Added: 02/19/2026
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We are seeking a detail-oriented and proactive Mid-Level Business Analyst to join our dynamic team. This role offers an exciting opportunity to bridge the gap between business needs and technical solutions, ensuring the successful delivery of automated systems that drive operational excellence. If you're passionate about translating complex business processes into effective technical requirements, this is the perfect position for you.

Key Responsibilities:

  • Collaborate with stakeholders to analyze and understand business requests, translating these into clear and actionable system specifications.
  • Design and scope automated system solutions, aligning technical capabilities with user needs and industry best practices.
  • Configure system settings and options to optimize performance and meet business objectives.
  • Lead and support the planning, design, and execution of business process improvements and automation initiatives.
  • Assist in integration and acceptance testing, ensuring solutions meet defined requirements and quality standards.
  • Develop comprehensive documentation of business and user requirements, creating detailed specifications for developers and technical teams.
  • Facilitate effective communication across Product Management, UX, and technical stakeholders to ensure alignment and clarity.
  • Proactively identify potential roadblocks or inefficiencies and collaborate with team members to remove barriers.
  • Support User Acceptance Testing (UAT) processes, ensuring solutions meet stakeholder expectations.
  • Work within Agile/Scrum frameworks, collaborating closely with Scrum Masters and Product Managers to achieve sprint goals.
  • Manage tasks efficiently using tools such as JIRA, Atlassian Suite, and Slack, maintaining clear documentation and communication.

Qualifications & Skills:

  • Proven experience as a Business Analyst, with familiarity in Agile/Scrum SDLC methodologies.
  • Strong understanding of business systems, processes, and industry requirements.
  • Hands-on experience configuring and working with automated system platforms.
  • Proficiency with JIRA, Atlassian tools, and collaboration platforms like Slack.
  • Excellent communication and stakeholder management skills.
  • Ability to work collaboratively across diverse teams and manage multiple priorities effectively.
  • Certification in Business Analysis, Product Management, or a related field from a recognized institution is preferred.
  • Educational background in Computer Science, Computer Engineering, or similar technical disciplines.
Publishing Pay Range: $23.00 – $30.00 Hourly 

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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