IT Systems Analyst

Job ID: 112104
Location: Topeka, Kansas  [On-Site]
Category: Infrastructure
Employment Type: Contract
Date Added: 02/26/2026
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GDH is seeking an experienced IT Systems Analyst to provide advanced troubleshooting and support for enterprise Microsoft Teams and Windows endpoints. This role involves diagnosing complex technical issues, collaborating with cross-functional teams, and supporting technology rollouts. The position offers an opportunity to excel in a dynamic environment with potential for full-time employment based on performance.

Responsibilities

  • Troubleshoot and resolve complex Microsoft Teams issues, including audio, video, and connectivity problems
  • Investigate and diagnose endpoint-related issues across laptops and desktop workstations
  • Collaborate with infrastructure, systems architecture, and land teams to identify root causes and implement solutions
  • Provide dedicated technical support for executive users and other high-priority stakeholders
  • Document issues, resolutions, and best practices to improve overall system reliability
  • Support deployment and adoption of Windows 11 and Microsoft Teams features such as Teams phones
  • Recommend and execute enhancements to endpoint configuration, imaging, and image management systems
  • Assist in troubleshooting endpoint connectivity, performance, and compatibility issues
  • Contribute to continuous improvement initiatives for endpoint security and system stability
  • Potentially transition into a full-time Endpoint Analyst role based on performance and business needs

Qualifications

  • Demonstrated experience troubleshooting Microsoft Teams issues in corporate environments
  • Strong understanding of Windows 10/11 operating systems, image deployment, and configuration management
  • Proven ability supporting executive-level users with high expectations
  • Skilled in diagnosing and resolving complex technical problems efficiently
  • Excellent verbal and written communication skills
  • Ability to work independently and prioritize multiple tasks effectively
  • Availability for full-time on-site work at the main office location
  • Possession of relevant technical certifications is a plus
  • Experience with endpoint management tools and enterprise IT infrastructure preferred
  • Previous contract-to-hire or consulting experience is advantageous

Publishing Pay Range: $30.00 – $36.00 Hourly
This position is based in office and requires employee to work on-site.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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