Records and Information Clerk

Join our team as a Records and Information Clerk, where you will play a crucial role in maintaining the integrity and accessibility of our organizational records. This position offers an excellent opportunity to develop your expertise in records management, data quality assurance, and information governance within a dynamic, supportive environment.

Key Responsibilities:

• Capture and verify metadata for records to ensure precise imaging and comprehensive documentation.
• Conduct quality control reviews, cross-reference records with the company database, correct errors, and document discrepancies to maintain data integrity.
• Manage records in accordance with retention policies, including imaging, publishing via Perceptive Document Management, and supporting records relocation processes.
• Handle inbound and after-hours record requests, providing timely and professional assistance.
• Administer projects related to the company’s records management program, ensuring compliance and best practices.
• Deliver training to functional groups on records retention, classification, and compliance standards.
• Support employees and contractors with records classification, retention, and data accuracy under the guidance of senior staff.
• Assist in facilities planning by assessing resource needs and space requirements related to records storage.
• Enhance record access and control by optimizing centralized and decentralized filing systems.
• Coordinate and conduct inventory of physical and electronic records across various field and remote offices.
• Support the Records help desk, managing inbound calls during business hours and participating in after-hours rotation.
• Continually improve knowledge of records and content management tools, including ECM platforms, GIS, and Maximo.
• Utilize intermediate Excel skills and familiarity with enterprise content management systems to streamline workflows.
• Collaborate effectively within a small team environment, contributing to shared goals and process improvements.

Qualifications & Skills:

• Demonstrated ability to communicate clearly and effectively, both written and verbal.
• Knowledge of records and information management programs; experience with ECM software and automation tools is desirable.
• Ability to learn new systems such as GIS and Maximo.
• Strong attention to detail with a commitment to accuracy and quality.
• Flexibility to support after-hours requests and occasional travel as needed.
• Proven ability to work collaboratively in a team-oriented setting.

Publishing Pay Range: $18.00 – $22.00 Hourly