Service Delivery Manager

Job ID: 112682
Location: Fairfax, Virginia  [Remote]
Category: Infrastructure
Employment Type: Contract
Date Added: 05/25/2026
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Role Summary
A Service Delivery Manager is sought to oversee cloud operations and lead a technical team supporting enterprise infrastructure services. This senior-level role requires a hands-on leader capable of managing performance, driving automation initiatives, and ensuring system reliability across cloud platforms. The position involves strategic oversight and direct technical contribution within Azure and AWS environments.

Responsibilities

  • Lead and manage a team of 8–10 engineers supporting cloud, monitoring, and application services
  • Serve as a technology subject matter expert in Azure and AWS, providing guidance on architecture and operational best practices
  • Oversee service delivery for cloud infrastructure, automation tools, and monitoring solutions to ensure high performance and availability
  • Maintain system reliability, scalability, and performance across enterprise environments
  • Identify and implement process improvements to enhance automation and operational efficiency
  • Collaborate with leadership and cross-functional teams to align cloud initiatives with organizational objectives
  • Support onboarding, mentoring, and professional development for team members
  • Provide strategic input on future cloud architecture and automation strategies
  • Monitor and optimize cloud resources to meet performance and cost goals
  • Ensure compliance with security and regulatory standards in cloud operations

Qualifications

  • Proven experience leading technical teams with 8 or more direct reports
  • Extensive hands-on expertise in Microsoft Azure and Amazon Web Services (AWS)
  • Strong background in cloud operations, automation, and monitoring frameworks
  • Experience in service delivery, infrastructure management, or platform engineering
  • Ability to operate as both a technical SME and a people leader
  • Excellent communication skills and stakeholder management experience
  • Prior experience working in federal or regulated environments preferred
  • Knowledge of enterprise observability and monitoring tools is advantageous
  • Familiarity with DevOps practices and automation initiatives
  • This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.

Publishing Pay Range: $60.00 – $65.00 USD Hourly
This is a fully remote role and can be performed from an approved location.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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