GDH Partnership with Fortune 100 Insurance Company: Revolutionizing Unified Communications

A Fortune 100 insurance company needed to execute the largest-ever global deployment of unified communications, integrating more than 300,000 telephony endpoints. Facing technical complexity and a vast scope, they turned to GDH to provide specialized staffing and strategic expertise.

GDH deployed over 135 skilled professionals and delivered $8 million in cost savings in just two years—all while continuing to support the system’s long-term success.

CHALLENGE:

GDH joined forces with a renowned Fortune 100 insurance company’s primary Networking Services provider to spearhead the largest-ever global deployment of Unified Communications. This monumental project involved seamlessly integrating over 300,000 telephony endpoints, setting a new industry standard.

To facilitate this ambitious initiative, GDH deployed a team of highly skilled Cisco Voice, Datacenter, and Router/Switch Personnel. These experts played a pivotal role in the successful implementation of the Unified Communications system, which continues to be supported by GDH’s dedicated professionals.

SOLUTION:

The Unified Communications rollout project encompassed a comprehensive upgrade of 19,000 offices, transitioning them from analog to digital voice routers. GDH’s proficient network engineers were instrumental in configuring and troubleshooting various voice gateway PSTN technologies, including ISDN, T1, E1, FXO, FXS, PRI, and SIP trunks.

Furthermore, they adeptly managed the Cisco Unified Communications Environment, ensuring its seamless operation. The team also handled F5 load-balancers, completed remote hardware repairs, and collaborated with on-site technicians for configuration tasks.

RESULT:

GDH eventually propelled our partnership by delivering resources direct and saved the insurance conglomerate over $8 million in the first 2 years. Since beginning the project, GDH has successfully deployed over 135 skilled resources across various geographies in the US.

  • Support of 135+ positions
  • $8 million savings in first 2 years

Complex upgrades demand trusted expertise and deep talent pools. When a Fortune 100 insurer needed help integrating over 300,000 telephony endpoints, they turned to GDH. We delivered 135+ experts and $8 million in savings while ensuring seamless long-term support.

Ready to scale your communications with proven results and specialized staffing? Contact GDH today to build a solution tailored to your enterprise needs.

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