Transforming DHA’s IT Landscape With Strategic Recruitment And Onboarding
The Defense Health Agency (DHA) faced urgent IT modernization needs compounded by strict compliance demands, staffing shortages, and small business spend obligations. GDH stepped in with a fully managed recruitment and onboarding model, pre-clearing candidates and aligning efforts with DHA’s workflows. The result was seamless onboarding, compliance with federal requirements, and operational continuity across 135+ sites and 300,000+ telephony endpoints—all under a 10-year, $2 billion contract. GDH’s approach ensured speed, scale, and success for this high-stakes initiative.
CHALLENGE:
The Defense Health Agency (DHA) faced significant recruitment and onboarding challenges due to strict government requirements and the urgent nature of their IT modernization project.
Staffing shortages, the need for specialized technical skills, and compliance with small business spend obligations added layers of complexity. Existing vendors could not meet the required scale or speed, and internal resources were overwhelmed.
DHA needed a partner who could manage onboarding processes, facilitate background checks, and help ensure project continuity across 135+ sites and 300,000+ telephony endpoints.
SOLUTION:
GDH designed a recruitment and onboarding plan to enhance recruitment and onboarding. GDH streamlined the current recruitment process to better align with the IT transformation goals.
This included pre-clearing candidates to expedite onboarding timelines, collaborating with a small business partner to meet federal small business spend requirements, and fully managing onboarding processes. GDH handled logistics for government background checks and ensured quick candidate placement.
Their model integrated directly with DHA’s workflows, aligning recruiting activities with real-time project needs.
RESULT:
GDH’s strategic initiatives and collaborative approach led to significant business results. By optimizing the recruitment process through pre-clearing candidates and partnering with a small business ally, the client successfully met their contractual obligations regarding small business spend without compromising efficiency. This not only ensured compliance but also enhanced operational effectiveness.
Additionally, the hands-on management of the onboarding process, particularly concerning government background checks, facilitated a seamless transition for new hires.
Overall, GDH’s tailored solutions enabled the client to achieve their goals efficiently while maintaining the highest standards of quality and compliance, ultimately ensuring the success of this DHA project over the long term.
- 10-year, $2 billion contract
- Seamlessly integrated 300,000+ telephony endpoints
- Supported 135+ sites across multiple geographies
Solving complex staffing challenges starts with the right partner.
Government agencies often struggle to balance compliance, scale, and speed—especially with mission-critical IT projects. GDH’s federal hiring expertise ensures you get qualified, cleared professionals exactly when and where you need them.
Ready to overcome your staffing and compliance hurdles? Contact GDH today to streamline hiring and support mission success.
Discover more of GDH’s great work
Transforming Network Sustainment: Automation, Efficiency, and Transformative Infrastructure Upgrades
See how GDH’s automation reduced downtime and saved millions during a 32,000+ device network refresh for a global financial services company.
Major Bank Implements a Secure Encrypted Network
See how this global technology leader, offered its collaboration platform to businesses around the world in an effort to support fast transitions to remote work.