Data Center Technician

Overview:
Join our team as a Data Center Technician, where you will be at the forefront of maintaining and enhancing our critical data center operations. This role offers an exciting opportunity to lead high-stakes infrastructure projects, troubleshoot complex systems, and drive operational excellence in a fast-paced, technology-driven environment.

Key Responsibilities:

• Oversee all aspects of data center telecommunications infrastructure, ensuring optimal performance, security, and compliance with federal standards.
• Lead the installation, configuration, and repair of telecommunications hardware, including structured cabling, switches, routers, and power distribution systems.
• Implement and refine proactive monitoring and maintenance strategies to minimize downtime and maximize system reliability.
• Analyze system performance trends, conduct root cause analysis during outages, and develop effective corrective action plans.
• Develop, update, and enforce standard operating procedures, integrating automation tools to improve efficiency and accuracy.
• Manage physical security protocols, including strict access controls, audit procedures, and security compliance measures.
• Coordinate and lead outage recovery efforts, ensuring swift resolution and minimal impact on operations.
• Forecast future resource and equipment needs, manage lifecycle of hardware assets, and ensure scalable infrastructure growth.
• Mentor and train junior technicians, fostering a culture of technical mastery, teamwork, and continuous improvement.
• Maintain detailed documentation of equipment configurations, maintenance activities, and system changes within DCIM systems.

Qualifications:

• Bachelor’s degree in Information Technology, Electrical/Mechanical Engineering, or a related field, supplemented by at least 8 years of relevant experience.
• In-depth knowledge of Uninterruptible Power Supplies (UPS), power distribution, electrical safety standards, and electrical protocols.
• Proven leadership skills with the ability to manage complex projects and cross-functional teams effectively.
• Extensive experience in copper and fiber optic cabling termination, testing, and troubleshooting.
• Strong problem-solving skills and the ability to perform under pressure in demanding environments.
• Physical capability to lift up to 50 lbs and work in confined or high-access areas.
• Flexibility to work non-standard hours, including weekends and on-call rotations, to support 24/7 operations.
• Must be eligible for an active Secret clearance.

Preferred Skills and Experience:

• Proficiency with environmental monitoring and Data Center Infrastructure Management (DCIM) platforms.
• Solid understanding of networking fundamentals, including IP addressing and cabling standards.
• Experience with IT Service Management (ITSM) tools such as ServiceNow or Remedy.

Publishing Pay Range: $32.00 – $35.00 Hourly