Information Management Analyst

Join our team as an Information Management Analyst, where you'll play a critical role in ensuring the integrity, accessibility, and security of our records and information assets. This position offers an exciting opportunity to work with cutting-edge content management systems, support enterprise-wide records programs, and contribute to the efficiency and compliance of our information management practices.

Key Responsibilities:

• Perform comprehensive metadata capturing and quality control services to guarantee the precision and reliability of digital records and imaging processes.
• Verify, cross-reference, and correct information within company databases, documenting discrepancies and ensuring data integrity.
• Manage records in compliance with established retention policies, utilizing Perceptive Document Management and other ECM tools for imaging, publishing, and archiving.
• Support facilities planning by evaluating resource and space needs, and assist with employee relocation efforts.
• Handle inbound and after-hours calls related to records requests, providing exceptional service and support to internal teams and external stakeholders.
• Administer projects aligned with records management program, ensuring ongoing compliance and process improvement.
• Deliver training sessions and guidance on records management compliance to various functional groups to foster a culture of information stewardship.
• Assist employees and contractors with records classification, retention, and retrieval, under the guidance of senior staff.
• Coordinate physical and electronic records inventory across field and remote offices, optimizing access and control.
• Support the records help desk by managing requests and providing troubleshooting assistance.
• Develop proficiency in GIS and Maximo software; maintain intermediate to advanced skills in Excel and other automation tools.
• Collaborate effectively within small teams to meet project deadlines and operational goals.
• Perform occasional travel as required to support field operations and records management initiatives.
• Lift and handle records or equipment up to 30 lbs as necessary.

Qualifications & Skills:

• Knowledge of records and information management programs, with familiarity in Enterprise Content Management (ECM) systems and automation tools.
• Strong communication skills, both written and verbal, with the ability to advise and interact professionally across various stakeholders.
• Basic proficiency in Excel (intermediate level or higher).
• Eagerness to learn and adapt to new software platforms such as GIS and Maximo.
• Ability to work effectively in a team environment, demonstrating collaboration and proactive problem-solving.
• Physical ability to lift 30 lbs as needed.
• Willingness to support flexible working hours, including after-hours and remote requests.

Publishing Pay Range: $18.00 – $23.00 Hourly