Scrum Master / Agile Delivery Facilitator 

Job ID: 112052
Location: Raleigh, North Carolina  [Remote]
Category: App/Dev
Employment Type: Contract
Date Added: 02/16/2026
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Support, enhance, and develop innovative IT systems that power financial solutions across distributed, mainframe, and cloud platforms. As a key facilitator, you will lead Agile practices across multiple cross-functional teams delivering critical capabilities, helping to streamline delivery, foster collaboration, and drive continuous improvement.

What You'll Do

  • Facilitate Agile ceremonies including planning, daily stand-ups, refinement, reviews, and retrospectives, ensuring they are engaging, purposeful, and time-effective.
  • Maintain clarity of sprint goals and orchestrate cross-team synchronization to align dependencies and priorities.
  • Track and resolve impediments related to environments, integration, data, and approvals across platforms, ensuring smooth delivery flow.
  • Coach Product Owners, Business Analysts, and technical leads on backlog refinement, prioritization, and slicing user stories into small vertical slices, ensuring readiness.
  • Manage cross-team dependencies and integration points, such as deployment schedules and batch windows, to minimize delays.
  • Promote transparency via visual dashboards and radiators highlighting sprint goals, impediments, experiments, and key metrics such as goal attainment and backlog health.
  • Drive continuous improvement by proposing and leading 1–2 small experiments per team each sprint, ensuring measurable progress.
  • Foster a positive, inclusive environment by encouraging psychological safety, rotating spokespeople, and creating space for quiet voices through silent ideation rounds.
  • Ensure healthy team dynamics by managing meeting participation and keeping ceremonies energetic and valuable, not rote routines.

Ideal Candidate Profile

  • Experienced in facilitating Agile methodologies across 3–5 development teams simultaneously in complex environments.
  • Skilled at quickly understanding technical and business requirements, translating technical jargon and industry acronyms into clear communication for all organization levels.
  • Proficient in Agile tools such as VersionOne or equivalent platforms for boards, dependencies, impediments, and lightweight reporting.
  • Adept at engaging stakeholders with energetic, participatory ceremonies that drive value and team cohesion.
  • Successful in reducing backlog carryover, aging blockers, and decision latency without resorting to heavy processes.
  • Capable of coaching teams on backlog readiness, sizing, and sustainable pacing.

Tools & Processes

  • Mastery of VersionOne (or comparable tools) for boards, dashboards, dependencies & impediments
  • Basic understanding of CI/CD pipelines (preferred)

Preferred Certifications & Experience

  • Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent (higher certifications welcome but not mandatory)
  • Experience in informal scaling practices, such as Scrum of Scrums and quarterly alignment sessions
  • Familiarity with flow analytics like cycle time scatter plots and aging WIP snapshots

Publishing Pay Range: $48.00 – $50.00 Hourly 

 

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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