ServiceNow Developer

Job ID: 112283
Location: Raleigh, North Carolina  [Remote]
Category: App/Dev
Employment Type: Contract
Date Added: 03/25/2026
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We are seeking talented ServiceNow Developers to join our dynamic team in a remote capacity. This is an exciting opportunity to work on cutting-edge projects, leveraging your technical expertise and innovative mindset to drive digital transformation solutions.

Position Overview: As a ServiceNow Developer, you will be responsible for designing, developing, and maintaining innovative solutions within the ServiceNow platform. You will collaborate with cross-functional teams to implement and optimize ServiceNow modules, ensuring seamless integration and maximum efficiency. Your role is crucial in delivering high-quality applications that support business objectives and enhance user experiences.

Key Responsibilities:

  • Develop and customize ServiceNow applications, including form and field creation/updates, scripting, and UI configuration using Studio and backend tools.
  • Implement and optimize ITSM modules such as Incident, Change, Knowledge, and Problem Management.
  • Design and develop Service Catalog solutions, including Catalog Items, variables, UI Policies, UI Actions, UI Builder, and Service Portal.
  • Integrate ServiceNow with external systems via REST APIs, Transform Maps, and other integration methods.
  • Manage and configure the CMDB, ensuring data accuracy, relationships, and governance.
  • Utilize Flow Designer for automation of workflows, approvals, and task orchestration.
  • Maintain and enhance client-side and server-side scripting, Business Rules, and ACLs.
  • Leverage AI tools like GitHub Copilot and Playwright to automate testing, troubleshoot, and improve development efficiency.
  • Lead technical discussions, gather requirements, and participate in peer reviews to ensure solutions meet standards.
  • Document configurations, integrations, and operational procedures thoroughly.

Qualifications & Skills:

  • Minimum 4 years of hands-on ServiceNow development experience.
  • ServiceNow Certified System Administrator (CSA) certification is mandatory.
  • Proven experience configuring and developing in ServiceNow, including App Engine Studio, form customization, scripting, and flows.
  • Strong understanding of ServiceNow data model, update sets, ACLs, and Role-based access control.
  • Experience with ITSM, SPM modules, CMDB, and integrations via REST API.
  • Skilled in client-side and server-side scripting, UI Policies, UI Actions, and Service Portal design.
  • Proficiency in SDLC practices, Agile methodologies, Change Management, and Application Lifecycle Management.
  • Excellent communication skills, capable of effectively collaborating with technical teams and stakeholders.
  • Ability to work independently or within cross-functional teams under tight deadlines.
  • Familiarity with AI tools to enhance productivity and automation.

Preferred Additional Skills:

  • Development experience in Demand and PPM modules.
  • Advanced knowledge of REST API integrations, MID Server, and Integration Hub.
  • Experience with data quality management and governance in the CMDB.
Publishing Pay Range: $50.00 -$55.00 Hourly

 

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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