Voice Engineer
Job ID: 112232
Location: St. Louis, Missouri [On-Site]
Category: Infrastructure
Employment Type: Contract
Date Added: 03/17/2026
We are seeking a highly skilled and experienced Voice/VoIP Engineer to lead the design, deployment, and troubleshooting of large-scale voice solutions. In this role, you'll play a critical part in shaping our voice infrastructure, ensuring seamless communication services across diverse platforms and regions.
Key Responsibilities:
- Design, implement, and support SIP-based voice and VoIP solutions, including call center applications and IVR systems.
- Troubleshoot complex SIP signaling, media flows, and voice-related issues across multiple systems, ensuring high availability and quality.
- Translate business needs into scalable technical voice and integration architectures.
- Own and drive technical decisions independently, working with minimal supervision.
- Collaborate closely with engineering, operations, and deployment teams during design, escalation, and testing phases to ensure smooth integration and release.
- Develop automation scripts and operational tools to enhance efficiency and reliability of voice systems.
What We're Looking For:
- Extensive hands-on experience with SIP protocols, media troubleshooting, and signaling analysis.
- Strong Linux skills, including command-line support and diagnostic expertise.
- Proven experience with VoIP platforms such as PBX, SIP trunking, and service provider voice environments.
- Analytical problem-solving skills for system-level issues involving multiple components.
- Basic scripting knowledge to support automation and operational improvements.
Preferred Qualifications:
- Experience with Session Border Controllers (SBCs) like Ribbon and AudioCodes (Oracle/Acme Packet or similar).
- Familiarity with BroadWorks or comparable carrier-grade voice platforms.
- Exposure to Cisco voice technologies.
- Experience supporting large-scale, multi-region or multi-country voice deployments.
