IT Analyst III
Job ID: 112171
Location: Tulsa, Oklahoma [Remote]
Category: App/Dev
Employment Type: Contract
Date Added: 03/05/2026
We are seeking a dedicated IT Analyst III to join our dynamic team and play a crucial role in maintaining and enhancing enterprise systems.
Key Responsibilities:
- Provide expert support for enterprise applications, ensuring seamless operation and user satisfaction.
- Manage application installations, upgrades, and configurations tailored to organizational needs.
- Address and resolve user support tickets related to applications, Windows environments, and device drivers, demonstrating strong troubleshooting skills.
- Analyze system logs, configuration files, and trace data using tools like Pmon and trace analysis software to diagnose and resolve issues efficiently.
- Support database queries and code support using MSSQL and PSQL, ensuring data integrity and performance.
- Collaborate with cross-functional teams to optimize application performance and troubleshoot complex issues.
- Support applications such as Cognos, Power BI, or Ultrix; experience is a plus but not mandatory.
- Possess a basic understanding of Linux environments; Linux experience is advantageous.
Qualifications:
- 4-6 years of experience in enterprise application support.
- Solid knowledge of Windows Server environments.
- Proficiency in application installation, upgrades, and troubleshooting.
- Strong analytical skills with the ability to read and interpret log and configuration files.
- Experience with Pmon, trace analysis tools, and database support (MSSQL, PSQL).
- Self-motivated problem solver with an intuitive approach to troubleshooting.
Preferred Locations:
- Tulsa or Richardson, TX area (candidates in these locations are preferred).
Publishing Pay Range: $70.00 to $79.11 hourly
