ServiceNow Administrator

Job ID: 113716
Location: Herndon, VA  [On-Site]
Category: App/Dev
Employment Type: Contract
Date Added: 09/30/2026
Apply Now
Back to Search

Apply Now

Fill out the form below to submit your information for this opportunity. Please upload your resume as a doc, pdf, rtf or txt file. Your information will be processed as soon as possible.


 
 
 
 
 
(Word, PDF, RTF, TXT)
⚠Notice: Job application forms are locked until Analytics cookies are accepted for fraud prevention tracking. Please click the cookie settings banner to unlock.
* Required field.

Role Summary

This position supports the administration, operation, and continuous improvement of the ServiceNow platform. The role serves as a primary technical resource for platform stability, performance, configuration, and operational support. This position works independently within a collaborative team environment and partners with technical and business stakeholders to identify opportunities for platform enhancements and process improvements.

Responsibilities

  • Perform ServiceNow administration activities to support platform availability, stability, and performance.
  • Configure and support ServiceNow environments and contribute to platform enhancement initiatives.
  • Manage user access, roles, groups, permissions, and system properties within the ServiceNow platform.
  • Support platform applications and coordinate with stakeholders to address operational and business requirements.
  • Monitor platform health, troubleshoot technical issues, and perform routine maintenance activities.
  • Support the implementation, configuration, maintenance, and troubleshooting of MID Servers and integrations.
  • Participate in team meetings and collaborate effectively with technical and business stakeholders.
  • Identify opportunities to leverage ServiceNow capabilities to improve processes, efficiency, and platform utilization.
  • Support platform upgrades, changes, and deployments in accordance with established change management procedures.
  • Develop and maintain technical documentation related to platform configurations, operational procedures, support activities, and enhancements.

Qualifications

  • Demonstrated ServiceNow administration experience supporting multiple environments.
  • Ability to work independently, take initiative, and manage responsibilities with minimal oversight.
  • Strong written and verbal communication skills with the ability to collaborate effectively with technical and non-technical stakeholders.
  • Relevant education, training, certifications, or equivalent practical experience.
  • Experience supporting MID Servers, including deployment, configuration, troubleshooting, and operational best practices.
  • Experience with ServiceNow integrations, including REST and SOAP APIs.
  • Familiarity with cloud environments such as AWS is preferred.
  • Strong troubleshooting and problem-solving skills related to platform, application, and integration issues.
  • Ability to obtain and maintain the required Public Trust determination.
  • Must be legally authorized to work in the United States.
  • Availability for an initial six-month assignment with the potential for extension or conversion based on business needs.

Publishing Pay Range: $54.00 – $58.00 hourly

This position is based in office and requires employee to work on-site.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

Apply Now
View All Jobs

Similar Jobs

Oracle EAM Developer / APM Support
Houston, Texas  [On-Site]
Role Summary A Contract Systems Specialist with expertise in Oracle E-Business Suite and related technologies is sought to support and enhance enterprise asset management and business applications. This role involves providing technical and functional support across Oracle EAM, system...

Messaging Activation Marketing Manager
Boston, MA  [Remote]
Role Summary The Messaging Activation Marketing Manager is responsible for transforming messaging strategies into engaging customer experiences across digital and physical channels. This role collaborates with cross-functional teams to develop and execute content and storytelling that clearly...

Data Scientist
North Carolina, NC  [Remote]
Role Summary This contract Data Scientist role focuses on developing and validating advanced predictive and prescriptive models within a high-trust federal environment. The position entails hands-on work with a greenfield data and AI platform, supporting critical missions through risk scoring,...

AI Engineer
North Carolina, NC  [Remote]
Role Summary This contract AI Engineer role involves developing advanced language models and document intelligence capabilities within a high-trust federal environment. The position requires hands-on work on a greenfield data and AI platform, focusing on building scalable, secure, and reliable AI...

Network Engineer CCNP
Warren , Michigan  [On-Site]
Role Summary The CCNP Network Engineer provides advanced network engineering support for enterprise-wide network refresh and modernization initiatives. This full-time, on-site position supports core and distributed network environments and collaborates with cross-functional teams to deliver network...