OSS/BSS Engineer

Job ID: 113844
Location: Egg Harbor Township, New Jersey  [On-Site]
Category: Infrastructure
Employment Type: Contract
Date Added: 10/27/2026
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Role Summary
This role involves providing engineering and testing expertise to support the FENS Operational Support System (OSS) and Business Support System (BSS), including their interfaces with network, service management, monitoring, provisioning, inventory, performance, fault, reporting, and operational processes. The position requires configuring, validating, and testing OSS/BSS functions within test environments, ensuring integrated workflows and data flows are seamless. The ideal candidate will support various testing phases, including contractor testing, government-site/NTB testing, and operational testing, to verify system functionality and integration.

Responsibilities

  • Configure and validate OSS/BSS functions and interfaces within test environments to support system integration and performance.
  • Develop comprehensive test cases for service ordering, provisioning, activation, inventory management, configuration, monitoring, and operational workflows.
  • Execute testing procedures to verify end-to-end data flows and integration among OSS/BSS applications, network elements, and external interfaces.
  • Support testing activities at contractor sites, government sites, and during operational testing phases.
  • Analyze defects related to interfaces, workflows, data, performance, and automation; support root cause analysis, corrective actions, and retesting.
  • Maintain detailed technical documentation, including test evidence, configuration data, and traceability records for system verification processes.
  • Collaborate with cross-functional teams to resolve integration issues and improve system performance.
  • Support operational acceptance testing and assist in ensuring OSS/BSS systems meet quality and performance standards.

Qualifications

  • Proven experience in configuring and testing OSS/BSS systems and related interfaces.
  • Strong understanding of service management, network operations, and operational workflows.
  • Knowledge of system integration, data flows, and performance testing.
  • Experience developing and executing detailed test cases within complex system environments.
  • Ability to troubleshoot technical issues related to system interfaces, workflows, and automation.
  • Relevant education, training, certifications, or equivalent practical experience.
  • Excellent analytical, problem-solving, and documentation skills.
  • Ability to work in a fast-paced testing environment and collaborate effectively with diverse teams.
  • This position is based in the office and requires employee to work on-site.

Publishing Pay Range: $65.00 – $75.00 USD Hourly

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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