CrowdStrike EDR Analyst

Role Summary
This role involves providing advanced technical leadership and support for enterprise endpoint security solutions, focusing on Endpoint Detection and Response (EDR) and related security platforms. The individual will oversee the administration, deployment, and operational effectiveness of the CrowdStrike Falcon platform across diverse environments including Windows, macOS, Linux, and cloud platforms. The position requires coordination with IT, security, and incident response teams to ensure the security infrastructure functions efficiently and effectively.

Responsibilities

• Manage the installation, configuration, maintenance, and operational performance of all CrowdStrike Falcon platform components.
• Oversee the deployment, monitoring, and health assessment of Falcon sensors across multiple operating systems and cloud environments.
• Configure and manage prevention policy settings to align with organizational security policies.
• Provide technical support for end users and server owners, troubleshooting platform issues reported via help desk channels.
• Collaborate with Security Analysts and Incident Responders to optimize platform performance for threat detection, investigation, and response activities.
• Create, maintain, and update documentation for CrowdStrike configurations, processes, and best practices.
• Work effectively within the Endpoint Security team to support support tickets, share knowledge, and coordinate resolution efforts.
• Partner with IT and system administration teams to ensure seamless integration of security solutions into existing IT infrastructure.
• Assist in incident support and remediation efforts related to endpoint security threats.
• Contribute to team knowledge sharing and process improvement initiatives.

Qualifications

• Relevant education, training, certifications, or equivalent practical experience.
• 10+ years of IT-related experience with a focus on endpoint security or related fields.
• 5+ years of hands-on experience with CrowdStrike Falcon platform in an enterprise environment.
• Expert knowledge of Windows, macOS, and Linux operating systems and security features.
• Proficiency in scripting languages such as Python, PowerShell, or Bash for automation and analysis.
• Strong understanding of network protocols and host-based firewalls.
• Demonstrated ability to deliver impactful projects that enhance cybersecurity hygiene.
• Effective communication skills, with the ability to convey complex ideas clearly and confidently.
• Ability to collaborate across teams and build trust in managing security initiatives.

Publishing Pay Range: $38.00 – $42.00 hourly
This is a fully remote role and can be performed from an approved location.