Ensuring Network Reliability and Performance for a Global Telecom Leader
GDH partnered with a leading global telecommunications provider to enhance network reliability, performance, and efficiency. Our role was to conduct rigorous testing, troubleshooting, and optimization of the client’s network infrastructure, focusing on NCS 6K routers and IOS-XR code.
CHALLENGE:
The global telecommunications leader faced numerous challenges in maintaining network stability and performance. Code analysis complexities, telemetry issues, and sensor-related problems hindered troubleshooting efforts and prolonged resolution times. A prime example was a network processing unit error caused by a sensor, which took six months to identify and resolve due to the intricate nature of the issue.
SOLUTION:
GDH implemented a comprehensive approach to address these challenges. Our team employed rigorous testing methodologies, including replicating issues in lab environments to isolate root causes. We collaborated closely with the client’s engineers to analyze network behavior, identify configuration discrepancies, and implement necessary code upgrades or workarounds. Additionally, we conducted multi-vendor testing to ensure seamless interoperability and coordinated troubleshooting efforts with equipment vendors. To address sensor-related issues, we conducted in-depth hardware testing, analyzed system logs, and recommended alternative sensors.
RESULT:
GDH’s expertise significantly improved network reliability and performance for the client. Through our rigorous testing and troubleshooting efforts, we ensured that code quality met stringent standards, preventing potential outages and minimizing downtime during maintenance windows. By optimizing network configuration and resolving complex issues, we contributed to enhancing overall network efficiency and user experience.
- Deployed 2,000+ Endpoint Clients
- Reduced Maintenance Window Downtime by Over 2 Hours
- Generated Millions in Revenue Through Increased VPN and Faster Internet Speed
- Reduced Operational Expenses by Minimizing Network Downtime
- Prevented Service Disruptions
Ensuring seamless connectivity for a global telecom network requires deep expertise, strategic execution, and the right talent. At GDH, we specialize in IT workforce solutions that optimize network performance, minimize downtime, and drive operational efficiency. Whether you need infrastructure support, troubleshooting expertise, or skilled network engineers, our team is ready to deliver.
Ready to strengthen your network and enhance performance? Contact GDH today to learn how we can support your next technology initiative.
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