IT Field Technician

Job ID: 110931
Location: Midland, TX  [On-Site]
Category: Infrastructure
Employment Type: Contract
Date Added: 09/04/2025
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Job Description:
Our client is seeking a highly skilled and experienced Field Technician to join their team. This role involves providing top-notch IT field support primarily across Western Texas and Oklahoma, with a base in Midland, Texas. The ideal candidate will bring a strong technical background, excellent problem-solving skills, and a commitment to exceptional customer service. This position is crucial for ensuring the smooth operation of IT services and infrastructure, directly impacting our operational efficiency and customer satisfaction.

Responsibilities:
  • Provide excellent customer service and support, ensuring timely resolution of IT-related issues across various locations.
  • Perform installations, upgrades, and feature updates specifically for Windows 10 and 11 operating systems to ensure optimal performance.
  • Manage Microsoft Office applications, including installation, configuration, and troubleshooting, to support business operations.
  • Conduct hardware installations and perform troubleshooting tasks, ensuring all systems are up-to-date and functioning efficiently.
  • Maintain network communications, including LAN/WAN technologies, to ensure stable and secure connectivity.
  • Handle the racking and stacking of equipment and manage comprehensive cable installations including Cat5, Cat6, and Fiber optics.
  • Support and manage a variety of technologies, such as Cisco/Aruba networking, VSAT, and Ubiquiti Radios, enhancing network capabilities.

Qualifications:
  • Minimum of 6 years of experience in IT field support or related roles.
  • Strong customer service orientation and excellent communication skills.
  • Advanced desktop management skills and proficiency in software troubleshooting.
  • Hands-on experience with Windows 10 and 11, including upgrades and feature updates.
  • Experience in Microsoft Office Application Installation and Troubleshooting.
  • Proven capability in hardware installation and troubleshooting.
  • Understanding of network communications and experience with LAN/WAN technologies.
  • Experience in racking and stacking equipment and cable installation (Cat5, Cat6, Fiber, etc.).
  • Familiarity with Cisco/Aruba networking, VSAT, and Ubiquiti Radios is highly encouraged.
  • Knowledge of Microsoft SCCM/Intune, Citrix systems, and mobile device management including iOS is advantageous.

Pay Range: $30.00 – $35.00 Hourly

This position is based in office and requires the employee to work on-site.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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