Digital Services Technical Lead

Job ID: 113900
Location: Home, DC  [Remote]
Category: Infrastructure
Employment Type: Contract
Date Added: 11/06/2026
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Role Summary

The Digital Services Technical Lead is a senior, hands-on technical leadership role responsible for advancing cloud engineering, reliability, automation, security, and application delivery initiatives. This position leads collaboration across software development, AWS Site Reliability Engineering, cloud operations, networking, databases, testing, security, and automation teams. The role focuses on designing and implementing technical solutions, improving continuous delivery and observability, and resolving complex enterprise and cloud platform issues. The successful candidate will combine strong AWS expertise with strategic thinking, technical execution, and clear customer-facing communication.

Responsibilities

  • Lead the technical design, development, implementation, and solutioning of new technologies and platforms.
  • Drive the maturity of software development, continuous integration, continuous delivery, and progressive delivery practices.
  • Develop and implement technology transformation initiatives involving artificial intelligence, advanced analytics, and emerging digital solutions.
  • Monitor, manage, and communicate during high-impact incidents, coordinating technical responses through resolution.
  • Use observability, monitoring, alerting, and diagnostic tools to identify recurring platform issues and improve system reliability.
  • Facilitate technical root cause analysis sessions and lead the implementation of corrective and preventive actions.
  • Respond to requests for information and draft technical approaches aligned with strategic technology objectives.
  • Establish standardized processes, documentation, incident procedures, and engineering practices across technical teams.
  • Participate in Agile sprints to improve business processes, technologies, data connections, and digital dashboards.
  • Prioritize customer issues, manage stakeholder communications, and provide clear executive-level updates on technical risks and events.

Qualifications

  • 8–10 years of experience building and operating AWS environments, networking, IT security tools, databases, and related technologies.
  • Hands-on expertise in DevSecOps, automation, application development, databases, integration, implementation, and release management.
  • Strong experience with Terraform for infrastructure as code.
  • Experience with AWS services and tools including CloudWatch, OpenSearch, and AWS EKS.
  • Hands-on experience with Kubernetes-based containerized applications, including Spring Boot container services.
  • Experience with GitLab CI/CD, enabling environments, feature flags, and DORA metrics aggregation.
  • Experience using observability and incident management tools, including Datadog, monitoring, alerting, diagnostics, and real-time communications.
  • Strong understanding of identity and access management, cloud security, PaaS environments, network administration, and remote access technologies such as SFTP, RDP, PCoIP/DCV, and AWS Session Manager.
  • Coding proficiency in at least one programming language, such as Python, C, C++, Java, or Ruby.
  • AWS Solutions Architect – Professional and AWS Certified Security – Specialty certifications preferred or required for the role.
  • Bachelor’s degree in computer science, software engineering, or a relevant field, or equivalent practical experience.
  • Strong analytical, problem-solving, leadership, written communication, verbal communication, and customer engagement skills.

Publishing Pay Range: $92.00 – $97.00 hourly

This is a fully remote role and can be performed from an approved location.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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