Junior ServiceNow Developer

Job ID: 112623
Location: Alexandria, Virginia  [Remote]
Category: App/Dev
Employment Type: Contract
Date Added: 05/18/2026
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Role Summary
A Junior ServiceNow Developer and Administrator is responsible for supporting and maintaining the ServiceNow platform within a dynamic IT environment. This entry-level role focuses on assisting with system administration, configuration, and enhancements to ensure optimal platform performance and data integrity. The position offers growth opportunities for individuals with foundational ServiceNow experience eager to develop technical skills and expertise in IT service management tools.

Responsibilities

  • Administer and support the ServiceNow platform to ensure system stability and performance.
  • Configure and maintain Discovery probes, patterns, and mid-servers for accurate data collection.
  • Implement and manage Service Graph Connectors to facilitate external system integrations.
  • Monitor and maintain Configuration Management Database (CMDB) health for data accuracy and compliance.
  • Assist with platform upgrades, patches, and troubleshooting to resolve technical issues.
  • Collaborate with senior developers and stakeholders to implement system enhancements and resolve incidents.
  • Document system configurations, procedures, and troubleshooting steps for knowledge sharing.
  • Stay current with ServiceNow best practices and contribute to continuous improvement initiatives.
  • Support daily operations and respond to user inquiries related to ServiceNow functionalities.
  • Participate in team meetings and training sessions to expand technical knowledge and skills.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Minimum of 1 year of ServiceNow administration or development experience.
  • ServiceNow Certified System Administrator (CSA) certification.
  • Strong understanding of ServiceNow platform administration, including user roles and configurations.
  • Experience editing and customizing Discovery probes and patterns.
  • Familiarity with ServiceNow platform upgrades, debugging, and troubleshooting techniques.
  • Excellent problem-solving skills and a quick learner.
  • Ability to work collaboratively within a team environment.
  • Effective communication skills, both verbal and written.
  • Availability to start immediately and work full-time.

Publishing Pay Range: $45.00 – $48.00 hourly
This is a fully remote role and can be performed from an approved location.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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