Management Analyst

Role Summary

The Management Analyst supports a Project Management Office (PMO) by coordinating project activities, maintaining schedules, monitoring platform metrics, and tracking progress across enterprise software solutions. This role supports project governance, reporting, vendor coordination, and stakeholder communication while maintaining visibility into project roadmaps, dependencies, risks, action items, licensing, utilization, and costs.

Responsibilities

• Support governance and operational coordination for enterprise low-code application platforms, including Appian, Salesforce, and ServiceNow.
• Maintain project and platform roadmaps, schedules, milestones, dependencies, risks, and action-item tracking.
• Monitor project updates, platform health metrics, and ongoing PMO activities.
• Compile and analyze software licensing, active user, utilization, cost, and projected demand data.
• Track vendor deliverables and project milestones against established requirements and baseline schedules.
• Coordinate meetings, scheduling activities, and follow-up across vendor, technical, business, and application development teams.
• Develop and maintain project spreadsheets, status updates, reports, and concise recommendations for leadership.
• Support tracking of platform architecture, software integrations, deployments, DevSecOps activities, and cybersecurity requirements.
• Coordinate project tasks, tickets, and workflows using ServiceNow dashboards and related project management tools.
• Facilitate timely communication and information sharing across stakeholder groups.

Qualifications

• 6 to 9 years of relevant experience in management analysis, project coordination, PMO support, or a related field.
• Experience tracking project schedules, milestones, platform metrics, dependencies, and status updates for enterprise technology solutions.
• Experience working with platforms such as Appian, Salesforce, ServiceNow, or comparable enterprise application technologies.
• Demonstrated ability to document milestones, manage cross-project dependencies, track action items, and support timely follow-through.
• Experience compiling software licensing, user, utilization, and platform cost information into organized reports and spreadsheets.
• Experience monitoring vendor deliverables and project milestones against established requirements and schedules.
• Working knowledge of software integrations, deployment processes, DevSecOps, cybersecurity requirements, and common IT project terminology.
• Strong communication, analytical, and organizational skills with the ability to coordinate workflows across technical, vendor, and application development teams.
• Experience supporting government, regulated, or similarly complex enterprise technology environments is preferred. 
• This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.
• Relevant education, training, certifications, or equivalent practical experience.

Publishing Pay Range: $70,000.00 – $86,000.00 Annually

This is a fully remote role and can be performed from an approved location.