Product Manager

Job ID: 110706
Location: Springdale, AR  [On-Site]
Category: PMO/BA
Employment Type: Contract
Date Added: 07/28/2025

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Job Description:
Our client is currently seeking an experienced and motivated Product Manager to lead the development and enhancement of Salesforce-based solutions. This pivotal role involves working closely with cross-functional teams to drive business outcomes and enhance customer satisfaction through innovative Salesforce platforms. The ideal candidate will bring a deep understanding of Salesforce products, coupled with a proven ability to solve complex business challenges and a commitment to delivering exceptional user experiences. This position is full-time and will collaborate closely with stakeholders across sales, marketing, and engineering teams to optimize business processes and ensure strategic alignment.

Responsibilities:

  • Develop and communicate a compelling product vision and roadmap for Salesforce platforms, including Sales Cloud, Service Cloud, Marketing Cloud, and custom applications.
  • Partner with internal teams and external clients to gather requirements, prioritize features, and ensure alignment with overarching business objectives.
  • Oversee the customization, configuration, and integration of Salesforce solutions in collaboration with engineering teams.
  • Identify and address inefficiencies in sales, service, or marketing processes by leveraging Salesforce capabilities.
  • Establish key performance indicators (KPIs) and monitor product performance to drive continuous improvement and achieve targets.
  • Develop and implement training programs and resources to ensure effective adoption and utilization of Salesforce solutions by all users.
  • Ensure that all Salesforce configurations and customizations comply with the highest standards of security, privacy, and operational protocols.

Qualifications:
  • Minimum 5 years of product management experience, with at least 3 years specifically focused on Salesforce solutions.
  • Relevant Salesforce certifications (e.g., Salesforce Admin, Platform App Builder, or Consultant) are highly preferred.
  • Bachelor’s degree in Business, Information Systems, or a related field; advanced degrees are a plus.
  • Demonstrated hands-on expertise with Salesforce platform capabilities, customization, and integrations.
  • Strong analytical skills and proven ability to solve complex problems.
  • Exceptional communication and stakeholder management skills.
  • Experience managing multiple projects and priorities in a dynamic, fast-paced environment.
  • Customer-centric mindset with a track record of delivering value-driven solutions.
  • Leadership abilities with experience guiding cross-functional teams.


About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn't just a tagline – it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.