Senior Computer Systems Engineer/Architect

Job ID: 113474
Location: Reston , Virginia  [Hybrid]
Category: Infrastructure
Employment Type: Contract
Date Added: 08/31/2026
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The Senior Engineer/Architect will support integrated collaboration environments, including interoperability between Cisco conferencing platforms and Microsoft Teams, and will provide secondary support for Microsoft Teams Rooms and Microsoft 365 collaboration services. The role includes responsibility for modernization, lifecycle management, and operational support of unified communications and AV systems, working closely with the Service Desk, Tier III Engineering teams, and federal stakeholders to ensure reliable, secure, and compliant collaboration capabilities under the government IT Service Program.

Key Responsibilities:
  • Support and maintain Cisco video conferencing systems and Crestron-controlled conference rooms, including executive and enterprise meeting spaces.
  • Configure, program, and troubleshoot Crestron control systems, including touch panels for AV and conferencing integrations.
  • Administer Cisco VTC infrastructure (codecs, endpoints, and call control) to ensure secure and reliable conferencing across multiple sites.
  • Support interoperability between Cisco conferencing systems and Microsoft Teams, including room configuration and endpoint registration.
  • Provide secondary support for Microsoft Teams Rooms and Surface Hub devices as part of integrated room environments.
  • Work with federal stakeholders to ensure collaboration systems meet security, compliance, and operational requirements.
  • Coordinate with Service Desk and Tier III teams on incident resolution, root cause analysis, and preventive maintenance.
  • Assist with conference room upgrades, technology refreshes, testing, and production deployments.
  • Maintain technical documentation, SOPs, and configuration standards.

Required Qualifications:
  • 8+ years of experience supporting enterprise AV, video conferencing, or unified communications environments.
  • Hands-on experience with Crestron systems, programming and touch panel configuration.
  • Strong knowledge of Cisco video conferencing platforms and endpoint troubleshooting.
  • Experience supporting Cisco–Microsoft Teams interoperability in hybrid environments.
  • Familiarity with Teams Rooms, Surface Hub, Active Directory, and Microsoft 365 in enterprise settings.
  • Experience working in federal or regulated environments
  • This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.

Desired Qualifications:
  • Experience with conference room modernization or AV refresh projects.
  • Crestron and/or Cisco collaboration certifications.
  • Microsoft Teams or Microsoft 365 certifications.

Publishing Pay Range: $50.00 – $55.00 Hourly
This position offers a hybrid schedule, with time split between the office and remote work.
 

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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