Senior Project Manager
Job ID: 110707
Location: RTP, NC [Remote]
Category: PMO/BA
Employment Type: Contract
Date Added: 07/29/2025
Our client is seeking a highly skilled and experienced Program Manager to oversee the delivery of high-value services in the IT infrastructure sector. This role is pivotal in managing projects from the initial process through to operation, focusing on the renovation of cutting-edge IT infrastructure. The successful candidate will act as the primary liaison with large-scale clients, ensuring seamless integration and deployment of services. This is a fully remote role and can be performed from an approved location.
Responsibilities:
- Provide delivery management of complex IT infrastructure projects, ensuring high-quality service and adherence to timelines and budget.
- Establish and maintain strong relationships with clients, acting as the main point of contact throughout the lifecycle of the infrastructure projects.
- Collaborate with internal and external experts to drive project success and personal growth within the team.
- Utilize Agile project management methodologies to manage and track project progress through tools like JIRA.
- Lead diverse, cross-functional teams in a matrixed organization, promoting a collaborative project environment.
- Drive software and service adoption, mitigate renewal risks, and enhance customer dedication through strategic initiatives.
- Manage financial aspects of projects, including budgeting and strategic investment decisions.
Qualifications:
- Bachelor’s degree in Business or a technical field.
- Minimum of 5 years of project management experience in managing complex IT projects.
- 3-5 years of experience in program management or service delivery in a technology-driven environment.
- Proficiency in Agile methodologies and experienced in using JIRA for project management.
- Strong experience in customer-facing roles, ideally with enterprise clients, handling projects in multi-architecture, multi-vendor environments.
- Proven ability to lead diverse, cross-functional teams in a collaborative, matrixed organization.
- Experience with financial management, including budgeting, strategic investment, and understanding of recurring revenue concepts.
- Excellent communication and relationship-building skills, with the ability to manage executive-level customer relationships.
- PMP certification is considered a strong asset.
Pay Range: Not provided.
This is a fully remote role and can be performed from an approved location.