SolarWinds Administrator

Role Summary
This role involves administering and supporting an enterprise network monitoring and observability platform within a federal IT environment. The incumbent will be responsible for configuring, maintaining, and optimizing the SolarWinds Orion platform and its modules to ensure continuous visibility into IT systems, networks, and applications. The position requires adherence to security and compliance standards, including FISMA and NIST guidelines, to support effective infrastructure management.

Responsibilities

• Install, configure, upgrade, and maintain SolarWinds Orion platform and its modules across the enterprise environment.
• Develop, tune, and manage dashboards, alerts, and reports to enable proactive infrastructure monitoring and issue identification.
• Manage discovery, polling, and onboarding of network nodes, servers, and devices into SolarWinds.
• Serve as a primary resource during infrastructure incidents to assist with root cause analysis using SolarWinds data.
• Maintain current documentation related to platform architecture, configurations, and standard operating procedures (SOPs).
• Collaborate with network engineers, system administrators, security teams, and IT management to ensure monitoring capabilities meet operational needs.
• Troubleshoot and resolve platform-related issues to ensure optimal performance and availability.
• Support platform upgrades and system integrations, ensuring compliance with security standards.
• Monitor platform health and performance, proactively addressing potential risks or issues.
• Assist in the development of new monitoring strategies and enhancements based on evolving operational requirements.

Qualifications

• Hands-on experience administering SolarWinds Orion and at least two modules (e.g., NPM, SAM, NTA, NCM, IPAM).
• Strong understanding of network protocols (SNMP, NetFlow, syslog, ICMP) and TCP/IP networking fundamentals.
• Experience with Windows Server administration.
• Familiarity with SQL Server, including queries, database maintenance, and performance tuning related to SolarWinds databases.
• Knowledge of IT monitoring best practices and ITSM frameworks such as ITIL.
• Relevant education, training, certifications, or equivalent practical experience.
• This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.
• Strong written and verbal communication skills for documentation and cross-team collaboration.
• Ability to work remotely with a flexible schedule.

Publishing Pay Range: $50.00 – $55.00 hourly

This is a fully remote role and can be performed from an approved location.