NetScout Engineer

Job ID: 113505
Location:  Greenwood Village, Colorado  [Hybrid]
Category: Infrastructure
Employment Type: Contract
Date Added: 09/03/2026
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Role Summary
This role involves supporting and maintaining the enterprise network infrastructure with a focus on Netscout technologies. The Network Engineer will be responsible for monitoring network performance, troubleshooting issues, and ensuring optimal network health. This position requires deep technical expertise and collaboration across multiple teams to uphold network reliability and performance.

Responsibilities

  • Monitor, support, and troubleshoot the enterprise network infrastructure using Netscout nGeniusONE and InfiniStream platforms
  • Provide support for network performance incidents and identify network anomalies, packet loss, latency, and application degradation
  • Collaborate with NOC, network engineering, and application teams to correlate performance data and conduct root-cause analysis
  • Maintain and optimize deployment of Netscout probes and InfiniStream appliances across critical network segments
  • Support change management activities, validating network changes with performance comparisons before and after implementation
  • Participate in capacity planning and performance baselining to ensure scalable network growth
  • Contribute to network architecture discussions by providing performance data to inform infrastructure investments
  • Author and maintain runbooks, standard operating procedures, and technical documentation
  • Support on-call rotation and assist in major incident response as needed
  • Assist in troubleshooting and resolving Layer 2–7 network issues in enterprise environments

Qualifications

  • Hands-on experience with Netscout platforms (nGeniusONE, InfiniStream, nGenius Pulse, or ASI)
  • Strong working knowledge of network protocols: TCP/IP, BGP, OSPF, MPLS, QoS, VLANs
  • Experience with packet capture analysis and deep packet inspection (DPI) tools
  • Proficiency troubleshooting network issues related to Layer 2–7 in large enterprise or service provider environments
  • Familiarity with monitoring and alerting tools such as SNMP, NetFlow/IPFIX, and syslog
  • Strong analytical and communication skills, with the ability to present technical findings clearly
  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
  • Knowledge of additional monitoring tools like SolarWinds, ThousandEyes, Grafana, or AppDynamics is a plus
  • Scripting or automation skills (Python, Ansible, Bash) are advantageous
  • Cisco CCNP or equivalent certification is preferred
  • Experience with SD-WAN, cloud networking (AWS/Azure), or hybrid environments is a plus
  • Understanding of ITSM platforms (ServiceNow) and ITIL processes
  • Ability to work independently and collaboratively within a fast-paced, deployment-focused environment

Publishing Pay Range: $50.00 – $54.00 USD Hourly
This position offers a hybrid schedule, with time split between the office and remote work.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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