Data Center Technician L3

Job ID: 113725
Location: Santa Clara, California  [On-Site]
Category: Infrastructure
Employment Type: Contract
Date Added: 09/30/2026
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Role Summary

This position supports enterprise data center hardware and infrastructure, with a focus on the installation, configuration, troubleshooting, maintenance, and decommissioning of servers, storage systems, and network equipment. The role requires hands-on technical expertise in hardware deployment, diagnostics, and system validation within a large-scale data center environment. This position collaborates with cross-functional technical teams to support operational efficiency, infrastructure stability, and adherence to established safety and security standards.

Responsibilities

  • Install, configure, troubleshoot, maintain, and decommission enterprise server, storage, and network hardware.
  • Perform advanced rack-and-stack activities, including rail installation, structured cabling, and hardware integration.
  • Diagnose and resolve hardware issues involving servers, GPU-based systems, storage platforms, and networking equipment.
  • Perform firmware updates, BIOS configuration changes, hardware replacements, and system validation activities.
  • Support large-scale hardware deployments, upgrades, migrations, refreshes, and infrastructure expansion initiatives.
  • Conduct root-cause analysis of infrastructure issues and implement or recommend appropriate corrective actions.
  • Monitor data center environmental conditions and equipment health using DCIM and other monitoring tools.
  • Collaborate with engineering, operations, networking, facilities, logistics, and vendor teams to troubleshoot and resolve complex technical issues.
  • Provide technical guidance, knowledge sharing, and escalation support to team members.
  • Follow established operational procedures, change management processes, safety requirements, security protocols, and documentation standards.

Qualifications

  • Minimum of 5 years of relevant experience supporting enterprise or large-scale data center environments.
  • Strong knowledge of x86 server architecture, GPU-based systems, storage platforms, and enterprise networking equipment.
  • Experience with rack-and-stack deployments, structured cabling, server diagnostics, hardware installation, and repair.
  • Familiarity with power distribution units (PDUs) and remote management technologies such as iLO, iDRAC, IPMI, or Redfish.
  • Working knowledge of Layer 1 and basic Layer 2 networking concepts, with the ability to interpret rack elevations, network diagrams, cable matrices, and technical documentation.
  • Experience with Linux operating systems and basic command-line troubleshooting.
  • Experience using ticketing or IT service management platforms such as ServiceNow, Jira, or comparable tools.
  • Strong analytical, troubleshooting, organizational, and problem-solving skills.
  • Strong written and verbal communication skills with the ability to collaborate effectively across technical teams.
  • Relevant education, technical training, certifications, or equivalent practical experience.

Publishing Pay Range: $46.00 – $49.00 Hourly

This position is based in office and requires employee to work on-site.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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