Hiring vs Outsourcing: How this Software Company Shifted Hiring Strategies
An industry-leading software company embarked on a strategic initiative to revitalize its IT department and reinforce its in-house talent pool. The objective was twofold: to transition from an outsourced application development team to an in-house team and to fortify key performance indicators (KPIs) while safeguarding proprietary technology from competitors. However, the company faced a significant hurdle in lacking the internal resources to efficiently source, vet, and secure the high-level talent required for this transformation. Consequently, they sought a new partner with a vast network of top technology professionals across the country to fill remote positions.
CHALLENGE:
The software company’s strategic shift from outsourced to an in-house application development operation posed several challenges. The need to strengthen KPIs and protect proprietary technology demanded a robust in-house development team. However, the company lacked the internal capacity to effectively source, assess, and onboard the skilled professionals required for this transition. This shortage of internal resources jeopardized the timely and successful execution of the strategic initiative, potentially hindering the company’s competitive edge in the market.
SOLUTION:
GDH collaborated closely with the company’s technology leadership to understand their requirements, skill sets, experience, and cultural fit needed. GDH presented a range of delivery model options. After careful consideration, the client opted to engage GDH to fill open full-time positions with a combination of contract-to-hire and project-based contractors. Leveraging its expertise, GDH streamlined the vetting process by developing tailored hiring plans and deploying efficient online testing assessment tools. GDH successfully staffed their technology team with critical positions including FTE systems engineers, contract systems engineers, site reliability engineers, full-stack Java developers, and database administrators.
RESULT:
The swift and successful execution of the hiring process enabled the client to seamlessly bring its IT operations back in-house without disrupting business processes. This transition led to tangible improvements in performance and customer satisfaction. As a result of GDH’s quick turnaround and effective hires, the client was able to decommission its outsourced contract resources entirely, safeguarding its proprietary product information. Impressed by the results achieved, the client committed to an ongoing engagement with GDH for the following calendar year, solidifying a mutually beneficial partnership.
- Tailored recruitment solutions aligned with client requirement
- Efficient vetting process with online testing assessment tools
- Strategic development of contract-to-hire and project-based contractors
- Seamless transition to in-house development operations
- Tangible improvements in performance and customer satisfaction
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