Hiring vs Outsourcing: How this Software Company Shifted Hiring Strategies
An industry-leading software company embarked on a strategic initiative to revitalize its IT department and reinforce its in-house talent pool. The objective was twofold: to transition from an outsourced model to an in-house setup and to fortify key performance indicators (KPIs) while safeguarding proprietary technology from competitors. However, the company faced a significant hurdle in lacking the internal resources to efficiently source, vet, and secure the high-level talent required for this transformation. Consequently, they sought a new partner with a vast network of top technology professionals across the country to fill remote positions.
CHALLENGE:
The software company’s strategic shift from outsourced to in-house operations posed several challenges. The need to strengthen KPIs and protect proprietary technology demanded a robust in-house IT team. However, the company lacked the internal capacity to effectively source, assess, and onboard the skilled professionals required for this transition. This shortage of internal resources jeopardized the timely and successful execution of the strategic initiative, potentially hindering the company’s competitive edge in the market.
SOLUTION:
The software company’s strategic shift from outsourced to in-house operations posed several challenges. The need to strengthen KPIs and protect proprietary technology demanded a robust in-house IT team. However, the company lacked the internal capacity to effectively source, assess, and onboard the skilled professionals required for this transition. This shortage of internal resources jeopardized the timely and successful execution of the strategic initiative, potentially hindering the company’s competitive edge in the market.
RESULT:
The swift and successful execution of the hiring process enabled the client to seamlessly bring its IT operations back in-house without disrupting business processes. This transition led to tangible improvements in performance and customer satisfaction. As a result of GDH’s quick turnaround and effective hires, the client was able to decommission its outsourced contract resources entirely, safeguarding its proprietary product information. Impressed by the results achieved, the client committed to an ongoing engagement with GDH for the following calendar year, solidifying a mutually beneficial partnership.
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