Cloud Infrastructure Program Manager
Job ID: 108530
Location: Research Triangle Park, NC [Flex]
Salary: $50-$55 hourly
Category: PMO/BA
Employment Type: Contract
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn't just a tagline – it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.
Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.
Benefits of Working for GDH:
- Professional Development
- Competitive pay
- Full health insurance
- 401k Plan
- Holiday Pay
- Gym Membership Reimbursement
- Weekly Paycheck & Direct Deposit
- & More!
Job Description: GDH is hiring a Cloud Infrastructure Program Manager to work with our client. The Cloud Infrastructure and Platform team is seeking an experienced Cloud Infrastructure Program Manager to Lead and complete large-scale, client-driven projects. Communicate with clients and customers to determine their needs or requirements. You will play a pivotal role in ensuring the effective planning, execution, and delivery of critical projects. Our goal is to deliver high-quality experiences through data-driven improvement programs, timely and with outstanding results.
What You'll Do
- Project Governance: Implement and drive PMO program management standards, including project governance policies and procedures, to ensure consistent practices across technical and strategic programs.
- Build: Program plans with well-managed dependencies and internal partner alignment in shared tools (JIRA, Confluence, etc) and lead all aspects of resource distribution for staffing, budgeting, and scheduling to boost efficiency.
- Risk Management: Identify, assess, and mitigate project risks, ensuring active management of risks throughout and issue resolution.
- Partner Collaboration: Establish effective communication channels with partners, ensuring clarity and alignment throughout the project lifecycle.
- Continuous Improvement: Drive continuous improvement initiatives within the PMO, finding opportunities to improve the processes and tools used in project management. Adhere to metrics and governance for process and drive process improvements.
- Performance Metrics: Develop and maintain key performance indicators to measure and report on program and portfolio performance, making data-driven decisions.
- Alignment: Collaborate with engineering and program leaders to align project priorities and develop positive relationships with multi-functional teams to achieve business goals.
- Executive: Prepare program status reports and executive briefings for various partner groups
- Lead: Lead and Manage Project Managers and Scrum Leaders and advocate Agile principles to promote organizational agility and cultural change.
- 9+ years of experience as a Technical Project or Program Manager or similar related job profile (Release Train Engineer)
- 5+ years' experience working with project planning tools (Jira, Confluence or SharePoint)
- 5+ years' experience leading infrastructure or related projects
- PMP Certification is required
- 3+ years facilitating meetings and speaking in front of groups
- Experience with cloud and on-prem network infrastructure
- Excellent analytical skills; you digest sophisticated information, can distill it, and make recommendations and proposals.
- Ability to adapt to shifting priorities and timelines
- Appetite for rapid changes and comfort with navigating through uncertain/ambiguous situations
- Self-starting, self-motivated, self-directed, and self-sufficient
- Openness to new insights and willingness to innovate
- Comfort managing budgets
- Experience within or partnering with Support organizations
- Strong understanding of software development processes and Agile methodologies
- Agile certifications preferred (CSM, RTE, etc.)
