Data Center Technician L3

Job ID: 113724
Location: Santa Clara, California  [On-Site]
Category: Infrastructure
Employment Type: Contract
Date Added: 09/30/2026
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Role Summary
This role involves supporting and maintaining enterprise server, storage, and network hardware within a data center environment. The technician will be responsible for installing, configuring, troubleshooting, and decommissioning hardware to ensure optimal data center operations. The position requires technical expertise in hardware deployment, diagnostics, and collaboration across multiple technical teams.

Responsibilities

  • Install, configure, and troubleshoot enterprise server, storage, and network hardware components.
  • Perform advanced rack and stack activities, including rail installation, structured cabling, and power distribution.
  • Diagnose and resolve hardware failures related to servers, GPUs, storage systems, and networking equipment.
  • Execute firmware updates, BIOS configuration modifications, hardware replacements, and system validation.
  • Support large-scale hardware deployments, including migrations, refreshes, and infrastructure expansion projects.
  • Monitor data center environment conditions and equipment health using DCIM and other monitoring tools.
  • Follow established operational procedures, change management processes, and documentation standards.
  • Collaborate with engineering, operations, networking, facilities, logistics, and vendor teams to troubleshoot and resolve complex issues.
  • Mentor junior technicians by providing technical guidance, training, and escalation support.
  • Participate in on-call rotations and support maintenance outside standard hours when necessary.

Qualifications

  • 5+ years of experience supporting enterprise or hyperscale data center hardware.
  • Strong knowledge of x86 server architecture, GPU-based systems, storage platforms, and enterprise networking equipment.
  • Experience with rack and stack deployments, structured cabling, server diagnostics, and hardware repairs.
  • Familiarity with power distribution systems (PDUs) and remote management tools (iLO, iDRAC, IPMI, Redfish).
  • Understanding of Layer 1 and basic Layer 2 networking concepts, and the ability to interpret technical diagrams and documentation.
  • Basic experience with Linux operating systems and troubleshooting via command line.
  • Proficiency with ticketing systems such as ServiceNow, Jira, or similar ITSM platforms.
  • Strong analytical, troubleshooting, organizational, and communication skills.
  • Relevant education, training, certifications, or equivalent practical experience.

Publishing Pay Range: $46.00 – $49.00 Hourly
This position is based in office and requires employee to work on-site.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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