Data Center Technician (Level 3)

Job ID: 113517
Location: San Jose, California  [On-Site]
Category: Other
Employment Type: Contract
Date Added: 09/04/2026
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Role Summary
A highly skilled Data Center Technician (Level 3) is responsible for supporting the installation, maintenance, troubleshooting, and optimization of enterprise-scale data center infrastructure. This role demands extensive technical expertise and the ability to operate independently in a fast-paced, mission-critical environment, ensuring operational excellence through proficient hardware management and team collaboration.

Responsibilities

  • Install, configure, troubleshoot, and decommission enterprise server, storage, and network hardware components.
  • Perform advanced rack and stack activities, including rail installation, structured cabling, power distribution, and hardware integration.
  • Diagnose and resolve hardware failures involving servers, GPUs, storage systems, networking equipment, and infrastructure.
  • Execute firmware updates, BIOS configuration changes, hardware replacements, and perform system validation.
  • Support large-scale hardware deployments, refreshes, migrations, and expansion projects.
  • Conduct root cause analysis on infrastructure issues and implement corrective actions to prevent recurrence.
  • Monitor data center health, environmental conditions, and equipment status utilizing DCIM and monitoring tools.
  • Follow established operational procedures, change management processes, and documentation standards.
  • Collaborate with engineering, operations, networking, facilities, logistics, and vendor teams to resolve complex technical issues.
  • Mentor L1 and L2 technicians by providing technical guidance, training, and escalation support.

Qualifications

  • 5+ years of experience supporting enterprise or hyperscale data center environments.
  • Strong knowledge of x86 server architecture, GPU-based systems, storage platforms, and enterprise networking equipment.
  • Proven experience with rack and stack deployments.
  • Skilled in structured copper and fiber cabling procedures.
  • Hands-on experience with server diagnostics and hardware repair.
  • Familiarity with power distribution systems (PDUs).
  • Proficiency with remote management tools such as iLO, iDRAC, IPMI, or Redfish.
  • Understanding of Layer 1 and basic Layer 2 networking concepts.
  • Ability to interpret rack elevations, network diagrams, cable matrices, and technical documentation.
  • Working knowledge of Linux operating systems and command-line troubleshooting.
  • Experience using ITSM platforms such as ServiceNow or Jira.
  • Strong analytical, troubleshooting, and organizational skills.
  • Excellent written and verbal communication skills.

Publishing Pay Range: $46.72 – $49.93 hourly

This position is based in office and requires employee to work on-site.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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