Data Metrics Specialist

Job ID: 113932
Location: Kearneysville, West Virginia  [Remote]
Category: App/Dev
Employment Type: Contract
Date Added: 11/06/2026
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Role Summary

The Senior Data Metrics Specialist leads performance analytics and operational measurement across complex software delivery environments. This role develops metrics, dashboards, and reporting that provide visibility into delivery health, risks, dependencies, and efficiency while helping teams identify bottlenecks and improve predictability.

Responsibilities

  • Establish and monitor KPIs and Agile flow metrics, including velocity, cycle time, lead time, throughput, flow efficiency, work in progress, and DORA metrics.
  • Develop executive dashboards, automated reporting, and telemetry views for software delivery performance.
  • Define data collection standards and measurement practices across Jira, Azure DevOps, GitLab, CI/CD pipelines, and related platforms.
  • Gather, analyze, and validate requirements across engineering workflows.
  • Analyze delivery processes to identify bottlenecks, dependencies, queue times, handoffs, and process inefficiencies.
  • Lead data-driven improvement initiatives to optimize throughput and delivery predictability.
  • Provide actionable performance insights to product teams, technical stakeholders, and leadership.
  • Develop queries, dashboards, and automated reporting using business intelligence and statistical analysis tools.
  • Analyze dependencies and workflow challenges across software delivery pipelines.
  • Translate complex performance data into clear operational recommendations and executive-level insights.

Qualifications

  • 5+ years of experience in software delivery performance analysis, Agile metrics, flow optimization, data analytics, or dashboard development.
  • Strong knowledge of Agile methodologies, including Kanban, Scrum, Lean, or Scaled Agile.
  • Advanced experience with lead time, cycle time, throughput, flow efficiency, work in progress, and DORA metrics.
  • Experience developing dashboards and automated reporting using Power BI, Tableau, Grafana, or similar platforms.
  • Proficiency with SQL and statistical data analysis.
  • Strong understanding of CI/CD pipelines and platforms such as Jira, Azure DevOps, and GitLab.
  • Ability to translate complex data into actionable recommendations for technical teams and leadership.
  • Strong analytical, communication, documentation, and stakeholder management skills.
  • Experience in government, regulated, or similarly complex technology environments is preferred.
  • Must meet eligibility requirements for a U.S. Government security clearance. U.S. citizenship is required.
  • Relevant education, training, certifications, or equivalent practical experience in data analytics, computer science, information systems, operations research, engineering, mathematics, business analytics, or a related field.

Publishing Pay Range: $38.00 – $43.00 hourly

This is a fully remote role and can be performed from an approved location.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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