IT Field Technician

Job ID: 113383
Location: Tulsa, Oklahoma  [On-Site]
Category: Infrastructure
Employment Type: Contract
Date Added: 08/21/2026

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Role Summary
This position involves providing comprehensive technical support, maintenance, and installation services within a dynamic field environment. The role requires hands-on expertise in hardware and software troubleshooting, network configuration, and communication technology management. The incumbent will deliver high-quality service to clients, ensuring optimal operation of diverse IT systems and networks.

Responsibilities

  • Perform troubleshooting, installation, and upgrades on Windows 10 systems and desktop software, including Microsoft Office applications.
  • Provide network support, including LAN/WAN configuration, cable installation (Cat5, Cat6, Fiber), and network communications troubleshooting.
  • Rack and stack equipment in technical environments to ensure system integrity and functionality.
  • Maintain and support communication technologies such as Cisco, Aruba, and Ubiquiti radios.
  • Support mobile device enrollment, application deployment, and updates on iOS platforms.
  • Manage Active Directory user and computer objects and implement basic Group Policy configurations.
  • Document technical processes, incident reports, and maintenance activities accurately within service management systems.
  • Facilitate communication with clients and team members regarding technical issues and solutions.
  • Utilize rental vehicles for daily travel within West Texas, including overnight stays when required.
  • Maintain compliance with safety and operational procedures in technical environments.

Qualifications

  • 5-10 years of experience in field technical support, network installation, and troubleshooting.
  • Strong customer service and communication skills.
  • Proficiency in Windows 10, Microsoft Office, and software troubleshooting.
  • Demonstrated capability in hardware installation and troubleshooting.
  • Experience with LAN/WAN technologies, cable installation, and network communications.
  • Knowledge of Cisco, Aruba, and Ubiquiti radio technologies is highly preferred.
  • Familiarity with Microsoft SCCM/Intune, Citrix, and Active Directory concepts is advantageous.
  • Valid driver’s license and ability to operate rental vehicles.
  • Ability to travel daily within West Texas, with flexibility for overnight stays.
  • Available to work on-site in Midland, TX.

Publishing Pay Range: $30.00 – $35.00 hourly

This position is based in office and requires employee to work on-site.