Service Provider Engineer
Job ID: 109281
Location: Research Triangle Park, NC [Remote]
Salary: $43.00 - $45.00 Hourly
Category: Infrastructure
Employment Type: Contract
Our client is hiring a highly skilled and motivated Consulting Engineer to join our client's dynamic team. This role offers the opportunity to engage with customers and stakeholders in a highly visible, customer-facing capacity, focusing on the successful planning and execution of validation engagements for next-generation Service Provider customers. The ideal candidate will play a crucial role in accelerating the implementation of new platforms and solutions, validating new design solutions to meet customer requirements, and innovating to gain efficiency in validation efforts. This position requires a deep technical expertise in Core routing and switching, Service Provider technologies, and preferably automation technologies. This is a full-time position where you will be part of a team dedicated to driving growth by designing next-generation solution validation labs and validating these solutions for Enterprise and SP customers.
Responsibilities:
- Engage with customers and other stakeholders on successful planning and execution of validation engagements.
- Support next-generation Service Provider customers to accelerate implementation of new platforms/solutions.
- Validate new design solutions to meet customer requirements.
- Analyze test requirements, build test lab configurations, author and execute test plans, and document results.
- Identify key issues and gaps and work with engineering and delivery teams to resolve them.
- Develop/integrate new technologies into lab environments.
- Innovate to gain efficiency and accelerate validation efforts.
- Collaborate with other engineers to ensure successful project delivery.
- Deep technical expertise with Core routing and switching, Service Provider technologies, and preferably automation technologies.
- Strong customer interaction, troubleshooting, and consulting skills.
- Ability to articulate complex concepts in easy-to-understand language.
- Proficiency in customer-facing discussions as well as the technologies listed above.
- Typically requires BS plus 4-5+ years related experience, or a MS with 2-3 years of related experience.
- Customer Facing experience and previous experience in a customer support or TAC-style role preferred.
- Routing and Switching experience, R&S and/or SP CCNP preferred.
- Strong knowledge of IOS-XR and Cisco SP platforms (C8000, ASR9K, and NCS5500).
- Experience in ISIS, BGP, MPLS, Traffic Engineering, and familiarity with programming (Python / Robot Framework preferred).
- Proficient with Industry Test Tools; Spirent and strong communication skills (written, verbal, and formal presentation).
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn't just a tagline – it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.
Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.
Benefits of Working for GDH:
- Professional Development
- Competitive pay
- Full health insurance
- 401k Plan
- Holiday Pay
- Gym Membership Reimbursement
- Weekly Paycheck & Direct Deposit
- & More!
