Payment Operations Modernization Leader

Job ID: 113190
Location: Lowell, Arkansas  [Remote]
Category: Other
Employment Type: Contract
Date Added: 07/31/2026
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Join as the Payment Operations Modernization Leader and play a pivotal role in transforming payment processing capabilities. As we upgrade from legacy on-prem applications to the cutting-edge Fiserv EPP payment hub for ACH, wires, and instant payments, we seek a dynamic, hands-on leader with a proven track record in financial institution modernization.

Key Responsibilities:

  • Lead the end-to-end transition from legacy systems to the Fiserv EPP platform, ensuring smooth migration and optimal operational performance.
  • Design and implement strategies to enhance straight-through-processing (STP) rates, operational efficiency, and system reliability across ACH, wire transfers, and instant payment channels.
  • Collaborate with cross-functional teams to develop and execute modernization roadmaps, aligning technological upgrades with business goals.
  • Act as a change agent, steering organizational adjustments and fostering a culture of continuous improvement.
  • Stay abreast of emerging digital assets and artificial intelligence applications, integrating innovative solutions to streamline bank operations.
  • Ensure compliance with industry regulations and internal policies throughout the modernization process.

Qualifications:

  • Extensive experience guiding financial institutions through major payment system upgrades—preferably with platforms such as Fiserv EPP, FIS MMH, Finzly, Volante, or Alactriti.
  • Demonstrated expertise in ACH, wire transfers, and instant payments operations.
  • Proven ability to improve processing efficiency and operational metrics through technology and process improvements.
  • Strong leadership skills with a keen eye for detail and organizational change management.
  • Knowledge of digital assets and AI applications relevant to banking operations.

Publishing Pay Range: $75.00 – $85.00 Hourly

This is a fully remote role and can be performed from any approved location within the United States.
 

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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