IT Field Technician

Job ID: 113212
Location: Tulsa, Oklahoma  [On-Site]
Category: Infrastructure
Employment Type: Contract
Date Added: 07/31/2026

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Role Summary
This position involves providing comprehensive technical support for hardware, software, and network systems in a field environment. The role requires a seasoned professional with extensive experience in troubleshooting, installing, and upgrading Windows 10 systems, as well as supporting networking and communication technologies. The individual will work primarily on-site, supporting clients and maintaining infrastructure across West Texas.

Responsibilities

  • Perform hardware and software troubleshooting, installation, and upgrades on Windows 10 systems.
  • Install, configure, and troubleshoot Microsoft Office applications and other desktop software.
  • Provide network support, including LAN/WAN configuration, cable installation (Cat5, Cat6, Fiber), and network communications troubleshooting.
  • Rack and stack networking equipment in technical environments.
  • Maintain and support communication technologies such as Cisco, Aruba, and Ubiquiti radios.
  • Support mobile device enrollment, application deployment, and updates on iOS platforms.
  • Manage Active Directory user and computer objects, including implementing Group Policy basics.
  • Document technical processes and incident reports accurately within service management systems.
  • Utilize rental vehicles for daily travel within West Texas, including overnight stays as required.
  • Communicate effectively with clients and team members regarding technical issues, solutions, and project updates.

Qualifications

  • 5-10 years of experience in field technical support, network installation, and troubleshooting.
  • Strong customer service and communication skills.
  • Proficient in Windows 10, Microsoft Office, and troubleshooting desktop software.
  • Demonstrated experience with hardware installation and troubleshooting.
  • Knowledge of LAN/WAN technologies, cable installation, and network communications.
  • Familiarity with Cisco, Aruba, and Ubiquiti radio technologies is highly preferred.
  • Experience with Microsoft SCCM/Intune, Citrix, and Active Directory concepts is a plus.
  • Valid driver’s license and ability to operate rental vehicles.
  • Flexibility to travel daily within West Texas, including overnight stays.
  • Ability to work on-site in Midland, TX.

Publishing Pay Range: $30.00 – $35.00 hourly

This position is based in office and requires employee to work on-site.