IT Consultant
Job ID: 108848
Location: Washington, DC [On-Site]
Salary: $45.00 - $50.00
Category: PMO/BA
Employment Type: Contract
GDH Consulting is hiring a highly skilled and motivated IT Consultant II for our client. Our Government customer requires a skilled technology consultant to work with and help them align their technologies with overall goals and better utilize existing technologies and processes. This role requires excellent analytical skills, extensive technical knowledge, and the ability to understand how technology supports business and organization goals. They must also have a solid understanding of the technology used and how to use it.
Responsibilities:
- Engage and manage strong business relationships with all customers to ensure high level of
service, response, and overall success of customer-driven business and technical strategies. - Assist technical support representatives with the management of all aspects of IT design, implementation, administration, and support processes to ensure the availability, operability, and stability of all assets.
- Serve as lead liaison between business customers and technology development.
- Concentration to detail is optimal for customer satisfaction.
- Understand customer requirements and business objectives.
- Provide proactive onsite and virtual technical consulting support to one or more offices for our government customer.
- Provide strategic advice within the customers support guidelines in using technology to achieve goals.
- Assist with the management of IT initiatives and collaborate with office technical staff and liaisons.
- Serve as technology expert and consultant to develop and propose solutions that meet the technology and business requirements of new advisors with technical emphasis is on hardware capabilities, software requirements and systems integration.
- Assist and consult with the new technology implementation.
- Train support staff in new and existing IT solutions/systems when needed. Provide assistance with technical issues.
- Revise existing systems and suggest improvements when needed.
- Partner with other technology teams to analyze business needs, implement customer solutions and provide technical product support.
- Extensive experience as a technical consultant in an IT related filed.
- Advanced knowledge of hardware and software solution, network and server maintenance.
- Ability to conduct in-house training to increase end-user proficiency.
- Ability to keep up with IT trends and innovation.
- Excellent written and verbal communication, listening, and presentation skills.
- Ability to work effectively and add value as a team member.
- Strong problem-solving skills; ability to assess a problem and determine an effective course of
action
- Minimum of 10+ years experience of IT Consulting experience.
- Minimum of 8-10 years experience in the technology field with deep hands-on experience.
- Minimum of 8-10 years experience of supporting technology infrastructure.
- Minimum of 5 years experience with VMware ESX Server or VMware products.
- Detailed knowledge of Microsoft (Windows Server 2012/2016 (2019 a plus), Microsoft Exchange, Office 365 and Active Directory)
- Experience in supporting and knowledge of Windows 10 and macOS.
- Setup, operation and troubleshooting of TCP/IP networking
- Thorough knowledge of desktop and business/technical support systems.
- Experience with VoIP and network security is a plus.
- 5+ years of experience with troubleshooting carrier and various connectivity issues for TDM, and IP networking fundamentals, including subnetting, router login procedures and assignment of routing protocols.
- Public Trust
- Must pass background investigation
- BSc/BA in computer science, IT or relevant field; MSc/MBA in business a plus
- CERTIFICATION – A minimum of 2 certifications required from list below:
- CCNA
- MCSA
- MCSE
- VCP
- Windows Server 2016/2019 Certification
- ACSP (Apple Certification
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn't just a tagline – it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.
Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.
Benefits of Working for GDH:
- Professional Development
- Competitive pay
- Full health insurance
- 401k Plan
- Holiday Pay
- Gym Membership Reimbursement
- Weekly Paycheck & Direct Deposit
- & More!
