Server Specialist

Job ID: 112902
Location: Houston, Texas  [On-Site]
Category: Infrastructure
Employment Type: Contract
Date Added: 06/22/2026
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Role Summary
A dedicated IT Server Operations Analyst will support server and infrastructure operations within a Network Operations Center (NOC). This role requires a technically proficient individual capable of handling day-to-day server troubleshooting, monitoring, incident response, and platform maintenance. The position offers opportunities to engage with cloud integrations, automation initiatives, and observability workflows while maintaining a strong focus on stability and operational efficiency. It is an on-site role suited for professionals with extensive experience in server support and infrastructure management.

Responsibilities

  • Monitor infrastructure and platform health using tools such as SolarWinds Orion, Dynatrace, AWS CloudWatch, and Azure Monitor.
  • Respond promptly to alerts, perform triage, escalate issues as necessary, and document incident actions to support root cause analysis and post-mortem activities.
  • Participate in a structured on-call rotation to provide after-hours support for critical infrastructure incidents.
  • Execute maintenance activities during scheduled windows, including server health checks, patching, firmware updates, and validation tasks.
  • Troubleshoot and remediate issues on Windows and Linux servers across physical, virtual, and hybrid environments.
  • Manage DNS records via Infoblox for infrastructure updates, failovers, and application routing needs.
  • Collaborate with observability teams to improve monitoring coverage, topology visibility, and application-aware troubleshooting.
  • Create, update, and manage support tickets, ensuring accurate documentation and follow-up.
  • Support server failover and failback procedures, ensuring proper validation and documentation of each process.
  • Partner with automation teams to identify repetitive tasks and facilitate scripting or workflow automation to enhance operational efficiency.

Qualifications

  • Minimum of 5+ years of experience in server operations, infrastructure support, or related IT roles.
  • Strong working knowledge of Windows Server and Linux system administration.
  • Hands-on experience with infrastructure monitoring, alerting, and incident management tools such as SolarWinds Orion and Dynatrace.
  • Familiarity with cloud monitoring services including AWS CloudWatch and Azure Monitor.
  • Practical understanding of virtualized environments, including VMware or Hyper-V.
  • Knowledge of networking fundamentals such as TCP/IP, DNS, and DHCP.
  • Excellent troubleshooting, communication, and documentation skills.
  • Ability to work in an on-site environment with participation in shift work and on-call rotations.
  • Must be legally authorized to work in the United States.

Publishing Pay Range: $52.00 – $54.00 hourly

This position is based in office and requires employee to work on-site.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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