Information Technology Delivery Manager

Job ID: 112552
Location: Tampa , Florida  [Remote]
Category: PMO/BA
Employment Type: Direct Hire
Date Added: 05/07/2026
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Role Summary
The Delivery Manager is responsible for ensuring the consistent and predictable delivery of technology-driven business outcomes. Operating as a central point of accountability, the role involves aligning teams, resources, and processes across multiple domains to support efficient execution of IT initiatives. This leadership position partners closely with Product Owners, Scrum Masters, and stakeholders to optimize delivery systems and improve overall performance while adhering to organizational priorities.

Responsibilities

  • Lead, manage, and hold accountable Product Owners and Scrum Masters to ensure the successful delivery of projects and initiatives.
  • Optimize and rebalance resources across development, quality assurance, data, and Salesforce teams to accommodate changing project demands.
  • Monitor, analyze, and improve delivery system performance metrics such as sprint reliability, throughput, and cycle time.
  • Identify, resolve, and escalate cross-domain conflicts, dependencies, and resource constraints to maintain seamless delivery flows.
  • Standardize, document, and continuously improve delivery processes, operational practices, and reporting mechanisms.
  • Ensure that work is properly staffed, prioritized, and sequenced to meet project goals and deadlines.
  • Collaborate with Scrum Masters to ensure consistency and maturity in Agile practices across teams.
  • Establish key performance indicators (KPIs) related to delivery performance and overall system health; track and report on these metrics regularly.
  • Provide transparent insights into delivery risks, capacity planning, and system performance to leadership and stakeholders.
  • Maintain effective communication across teams and stakeholders to promote alignment and accountability throughout the delivery lifecycle.

Qualifications

  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent experience.
  • 7+ years of experience in technology delivery, program management, or related roles.
  • 3+ years of leadership experience managing cross-functional teams.
  • Strong understanding of Agile and hybrid delivery methodologies.
  • Proven ability to manage competing priorities and optimize delivery performance.
  • Excellent communication, stakeholder management, and interpersonal skills.
  • Proficiency with Agile delivery tools such as Jira and Azure DevOps.
  • Demonstrated experience in orchestrating complex delivery environments and driving continuous improvement.
  • Ability to effectively operate remotely with reliable high-speed internet and a dedicated workspace.
  • Knowledge of healthcare, SaaS, or enterprise technology environments is preferred.
  • Familiarity with EOS (Entrepreneurial Operating System) principles and performance management frameworks is a plus.

Publishing Pay Range: $65.00 – $85.00 Hourly

This is a fully remote role and can be performed from an approved location.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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