Service Delivery Manager

Job ID: 112480
Location: Fairfax, Virginia  [Remote]
Category: Infrastructure
Employment Type: Contract
Date Added: 04/28/2026
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Role Summary
A remote Service Delivery Manager is required to oversee cloud operations and lead a technical team supporting HUD Data Center Services. This role combines leadership responsibilities with technical expertise, focusing on ensuring system performance, reliability, and security across Azure and AWS cloud environments. The successful candidate will drive automation initiatives, optimize service delivery, and provide strategic guidance on cloud architecture and operations.

Responsibilities

  • Lead and manage a team of 8–10 engineers supporting cloud, monitoring, and application services.
  • Serve as a technical subject matter expert across Microsoft Azure and AWS platforms, providing guidance on architecture and operational best practices.
  • Oversee cloud infrastructure, automation, tools, and monitoring functions to ensure seamless service delivery.
  • Maintain system reliability, performance, and scalability within enterprise environments.
  • Identify and implement process improvements to enhance operational efficiency and automation.
  • Collaborate with leadership and cross-functional teams to align cloud initiatives with organizational objectives.
  • Support onboarding, mentoring, and professional development of team members.
  • Provide strategic input on future cloud architecture and initiatives.
  • Ensure compliance with federal regulations and industry standards in cloud service delivery.
  • Drive continuous improvement of monitoring and observability tools to enhance system visibility.

Qualifications

  • Proven experience managing technical teams of 8 or more members.
  • Strong hands-on expertise in Azure and AWS cloud platforms.
  • Experience overseeing cloud operations, monitoring, and automation frameworks.
  • Background in service delivery, infrastructure management, or platform engineering.
  • Ability to operate both as a technical contributor and a people leader.
  • Experience working in federal, government, or highly regulated environments preferred.
  • Excellent communication and stakeholder management skills.
  • Availability to support a fully remote work environment.
  • Demonstrated ability to lead process improvements and automation initiatives.
  • Prior experience supporting HUD or similar federal programs is a plus.

Publishing Pay Range: $60.00 – $65.00 USD Hourly

This is a fully remote role and can be performed from an approved location.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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