Voice Engineer

Job ID: 112882
Location: Tulsa, Oklahoma  [On-Site]
Category: Infrastructure
Employment Type: Contract
Date Added: 06/18/2026
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Role Summary
The Voice Engineer provides day-to-day administration, maintenance, and troubleshooting for enterprise voice systems. This is an onsite role based in Tulsa, OK, supporting reliable voice communications for end users. The position is approximately 75% focused on voice technologies and 25% on related network troubleshooting. Responsibilities include operational support, issue resolution, and participation in ongoing voice system enhancements and modernization efforts.

Responsibilities

  • Administer and support Cisco Unified Communications environments
  • Manage phone adds, moves, changes, and removals
  • Troubleshoot voice-related issues, including phones, voicemail, call routing, and connectivity problems
  • Support and maintain Cisco Call Manager (CUCM) and Cisco Unity
  • Provide day-to-day operational support for voice systems and end users
  • Assist with basic network troubleshooting as needed to support voice services
  • Document configurations, changes, and support activities for transparency and knowledge sharing
  • Participate in voice system upgrades, migrations, and enhancement initiatives
  • Support incident resolution and follow established operational procedures
  • Travel occasionally for day trips to support field locations and business needs

Qualifications

  • 3–5 years of experience supporting enterprise voice or unified communications environments
  • Hands-on experience with Cisco Call Manager (CUCM)
  • Experience supporting Cisco Unity
  • Strong troubleshooting and problem-solving skills for voice and calling issues
  • Working knowledge of networking fundamentals relevant to voice connectivity and routing
  • Strong communication skills and a customer service mindset
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Experience supporting end users through technical incidents and service requests
  • Familiarity with documenting system changes and operational activities
  • Availability to work Monday–Friday onsite in Tulsa, OK

Publishing Pay Range: $42.00 – $48.00 hourly
This position is based in office and requires employee to work on-site.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

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