7 Top Tactics for Recruiting Call Center Agents
Call center jobs have many challenges including meeting quotas, following scripts, upselling customers, and dealing with irate customers tactfully.
Call center jobs have many challenges including meeting quotas, following scripts, upselling customers, and dealing with irate customers tactfully.
Passive recruiting is the attempt to recruit those who aren’t actively looking for jobs and are still employed elsewhere. The challenges of passive recruiting are numerous as it’s understandably harder than reaching those actively looking for jobs, but the rewards can be more numerous than the challenges if you know what you’re doing. Candidates currently…
There is a lot companies can do to foster the self-worth and importance of employees. Rather than allow their talents to be underused and unappreciated, it makes so much more sense for the employer to step in and do what it can to improve the situation. When companies do everything they can to build their…
Inflation has been a problem since the world started to open back up after shutting down following the COVID pandemic. In 2021, the inflation rate was 7%, and 2022 wasn’t much better at 6.5%. Some categories of inflation that reflect basic necessities for people like food (11.4% in 2022) and gas (49.6% in 2021) far surpassed the overall rate….
Healthcare recruiting doesn’t have to be frustrating or time-consuming.
Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client and Talent Satisfaction. Fewer than 1% earn Best of Staffing for Employee Satisfaction. TULSA, OK – FEB 7TH, 2023 – GDH, a leading staffing agency, announced today that they have won the Best of…
2023 is set to be a year of change for the workplace and how work is done. With COVID now in the rearview mirror, here are the new workplace trends we can expect to see in the new year. 1. The Workplace Goes Phygital The fusion of physical and digital in the workplace is getting…
For your company to succeed, you’ll need to exploit all the talents of your workforce and make sure everyone is doing the best they can. The strongest companies leverage employees’ skills and talents to their best possible use and find ways to become more successful. Here are a few ways to get the most out…
The Power of Planning Leads to Better Large-Scale Hiring Practical tips and guidance on how to develop a plan for large-scale hiring Tackling High-Volume Hiring Challenges Finding the talent to power growth is one of the biggest challenges businesses face. That’s why when an opportunity surfaces to expand into a new market or support a…
The Great Resignation shook up many company leaders and recruiters. They didn’t expect to lose key employees over festering dissatisfaction with their work exacerbated by COVID stressors. Holding onto remaining employees is a top concern for both companies and teams today. Here are some ways to encourage and foster longevity in your employees. Foster a…
A recruiter can play a pivotal role in whether or not you get a job. While it’s true recruiters work with many clients, there’s no reason you can’t still benefit. Here’s how you can get the most out of your relationship. Build Trust It may take some time, but as with any relationship, the bond…
One effective way to attract top talent to your company is by making the hiring process as easy and as fun as you can. A fun and easy hiring process will keep talent engaged and make them less likely to drop out of the process before they can be interviewed and hired. It’s important to…