7 Top Tactics for Recruiting Call Center Agents
Call center jobs have many challenges including meeting quotas, following scripts, upselling customers, and dealing with irate customers tactfully.
Call center jobs have many challenges including meeting quotas, following scripts, upselling customers, and dealing with irate customers tactfully.
Passive recruiting is the attempt to recruit those who aren’t actively looking for jobs and are still employed elsewhere. The challenges of passive recruiting are numerous as it’s understandably harder than reaching those actively looking for jobs, but the rewards can be more numerous than the challenges if you know what you’re doing. Candidates currently…
There is a lot companies can do to foster the self-worth and importance of employees. Rather than allow their talents to be underused and unappreciated, it makes so much more sense for the employer to step in and do what it can to improve the situation. When companies do everything they can to build their…
Inflation has been a problem since the world started to open back up after shutting down following the COVID pandemic. In 2021, the inflation rate was 7%, and 2022 wasn’t much better at 6.5%. Some categories of inflation that reflect basic necessities for people like food (11.4% in 2022) and gas (49.6% in 2021) far surpassed the overall rate….
Healthcare recruiting doesn’t have to be frustrating or time-consuming.
When you’re looking for a job or you’ve gone a step further and landed an interview, your behavior will say a lot about how you conduct yourself and how you handle tasks. Here are nine behavioral traits you’ll want to exhibit if you’re looking for a position. 1. Punctuality Being on time is a basic part…
2023 is set to be a year of change for the workplace and how work is done. With COVID now in the rearview mirror, here are the new workplace trends we can expect to see in the new year. 1. The Workplace Goes Phygital The fusion of physical and digital in the workplace is getting…
For your company to succeed, you’ll need to exploit all the talents of your workforce and make sure everyone is doing the best they can. The strongest companies leverage employees’ skills and talents to their best possible use and find ways to become more successful. Here are a few ways to get the most out…
The Power of Planning Leads to Better Large-Scale Hiring Practical tips and guidance on how to develop a plan for large-scale hiring Tackling High-Volume Hiring Challenges Finding the talent to power growth is one of the biggest challenges businesses face. That’s why when an opportunity surfaces to expand into a new market or support a…
There are many skills required to do specific jobs, but when it comes to actually landing a job, there are nine you can’t do without. These are the top skills you’ll need to get a job in today’s market. 1. Communication/Interpersonal Skills. Did you ever have a conversation with a co-worker and you knew they…
GDH CONSULTING PROMOTES THREE EXECUTIVES TO THE C-SUITE, ADVANCING ITS EVOLUTION INTO A TOTAL WORKFORCE SOLUTIONS COMPANY Melinda Kirk will serve as Chief Legal Officer, Blaine Caples as Chief Operating Officer, and Lee Boelens as Chief Information Officer. [January 5, 2023, TULSA, Okla.] GDH Consulting, Inc., a workforce solutions provider helping companies meet their recruitment…
The Great Resignation shook up many company leaders and recruiters. They didn’t expect to lose key employees over festering dissatisfaction with their work exacerbated by COVID stressors. Holding onto remaining employees is a top concern for both companies and teams today. Here are some ways to encourage and foster longevity in your employees. Foster a…
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